Sales Representative - SIP Trunking (VoIP / FoIP)

T38Fax is seeking a tech-savvy sales professional with experience in the telecom industry to help us grow our popular T.38 Fax Over IP (FoIP) service. Our fax customers FoIP to fax reliably over SIP so we're basically very similar to a VoIP service provider, just without the voice part!

First, a Word About Fax

Fans of John Oliver’s “How Is This Still A Thing” segments might be amused to learn that fax remains deeply entrenched in the way many companies transact their daily business. Indeed, it seems fax is still very much a thing! MarketWatch reports that the global fax market is expected to reach $2.4 billion by 2022, growing at a sustained annual growth rate (CAGR) of 11% since 2016. A 2017 report by IDC even put that number at 25% growth annually! It’s especially surprising then, that most modern VoIP/SIP and cloud-based phone companies neither support fax over SIP nor understand how they might do so (until we show them how easy it is). Our fax-approved SIP trunks are ready to go today and fill a vital need in a growing and under-served industry that shows no signs of slowing down for many years to come.

About You

You are a professional communicator, skilled relationship-builder and forward thinker. You are a people-person with a splash of tech-geek. You speak in acronyms when necessary. Equipped with an entrepreneurial attitude, you are relentlessly energetic and excited by new challenges. If you aren’t multi-tasking, it means you are under-challenged.

Your Mission

• Employ inbound methodology best practices to nurture leads into customers
• Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport and preparing quotations
• Forecast sales, develop and evaluate sales strategies
• Meet personal and team sales targets
• Close new accounts by answering telephone, fax, and e-mail inquiries
• Maintain a relationship with and advocate for existing customers
• Assess competitors by analyzing and summarizing competitor information and trends

Your Track Record & Skill Set

• Sales experience and knowledge of the telecommunications industry with an emphasis on VoIP
• Experience with HubSpot preferred
• Excellent written and verbal communications including polished writing skills
• Proven success building new business relationships
• Experienced in and comfortable with cold-calling
• High degree of self-motivation, enthusiasm, and integrity
• Experience working with multiple departments and managing multiple tasks concurrently
• Strong organizational and time management skills
• Capable of front-line interaction with customers and consultative selling

Our Offer

• Competitive salary with commission and annual profit-sharing bonus
• Newly renovated office space conveniently located near public transport with state-of-the-art gym
• Casual, informal work environment
• Generous PTO allowance
• Health care
• 401(k)
• Well-stocked beer/beverage fridge
• Flyers tickets with VIP parking
• A team of aces to work with
• An open mind for new ideas and methodologies
• A product to sell that solves a real world problem
  

COVID Update


We have always been a hybrid in-office/remote workforce with employees and contractors spread across several countries and many different timezones, and so we adapted quickly to a fully remote model during the early stages of the COVID-19 pandemic. We have begun planning our return to our beautiful, brand new, never-occupied office in Conshohocken PA, and hope to continue settling in through the fall and into the winter. We do enjoy in-office work and hope to find individuals who would be open to working in person from our new office. This job can be partially or fully remote for the right candidate, but would prefer someone within driving distance to Philadelphia.

Our Story


Founded in 2016 and based in Conshohocken just outside of Philadelphia, PA, T38Fax provides fax-optimized SIP trunks to business customers within the US and Canada. We’re similar to a Voice Over IP (VoIP) phone company, except our network is optimized for fax transmissions instead of voice. Our product is unique and in high demand, we’re one of just a handful of companies that do this worldwide, and we have an exceptional reputation in the industry. In 2020, T38Fax was recognized by Inc. Magazine as one of the fastest growing companies in the US and by the Entrepreneurs Forum of Greater Philadelphia (EFGP) as one of the 100 fastest growing companies in the Philly metro area.


We remain small and agile, which makes this a fun, dynamic, and challenging place to work. The work environment is casual and, for the most part, informal. Expectations are high and excellence is encouraged and rewarded. We strive to make sure that we have a team-oriented group that can also work well independently. If you enjoy working in a high freedom, high demand environment with a small but talented group of people this may just be the job for you.


We offer a competitive benefits package including healthcare, a substantial number of paid days off (PTO), a generous profit-sharing plan, and access to our Flyers season tickets for yourself and a guest. We're a great group of people doing exceptional things for our customers and having fun doing it. Like any emerging growth company, this will be hard work, but more importantly, it will be fun and immensely rewarding. We think you already know if this is a position for you, and if so, we look forward to reviewing your application!