Sales Representative

Key responsibilities

• Achieve or exceed sales and market-share targets by effectively promoting the portfolio and executing territory and account plans that maximize business potential.

• Identify customer needs, market opportunities, competitive dynamics, and risks, translating insights into prioritized account strategies and a strong, healthy pipeline.

• Build and sustain trusted partnerships with physicians, healthcare professionals, and other key stakeholders through value-based, customer-centric engagement.

• Deliver accurate, high-quality scientific and commercial product information, clearly communicating key messages and differentiating the portfolio in line with Novartis standards.

• Influence clinical and business decisions ethically through data-driven interactions that support customer needs and a positive customer experience.

• Plan and manage territory coverage effectively across Santiago.

• Maintain accurate customer and activity records, use CRM tools consistently, and leverage data insights to identify opportunities, optimize execution, and support reliable forecasting.

• Collaborate closely with Marketing, Medical, Patient Support Programs, Access, Sales leadership, and other internal partners to deliver coordinated business objectives.

• Execute all commercial activities with excellence and in full compliance with company policies, industry regulations, ethical standards, and applicable requirements.

Essential Requirements

• Relevant academic degree and experience in specialty care within the pharmaceutical industry; strong scientific foundation and clear communication of complex data; proficiency in the language(s) required for the territory.

• Proven ability to build strong interpersonal relationships and trusted partnerships with healthcare professionals and key stakeholders.

• Strong communication, influencing, customer-engagement, and relationship-building capabilities.

• Results-driven mindset with solid territory planning, strategic organization, pipeline development, and account management skills.

• Unwavering commitment to ethics, integrity, compliance, and the regulatory requirements governing customer interactions.

• Ability to use CRM tools and data-driven insights to assess market trends, customer needs, and competitive landscapes and translate them into effective business strategies.

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.