Sales Representative
Copeland · Yokohama, Japan ·
- Category
- Sales
- Experience
- 3+ years
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Key Responsibilities
Description of duties & activities
Percentage (%)
1. Customer accounts management
- Build and maintain effective long-term relationships and provide a high level of satisfaction to customers
- Provide sales support as needed at all customer levels
- Effectively collaborate and proactively seek to identify solutions to customer issues
- Provide customer training and further educational efforts for customers
- Constant follow up with customers and plant to ensure successful implementation of new projects/programs deliveries
50%
2. NBOs exploration
- Understand market dynamics across all applicable segments
- Lead NBOs identification & in-time realization
- Achieve sales growth targets by vertical
- Facilitate cross-sell in country so as to create new business opportunities
20%
3. Sales administration
- Regular participation in sales meetings, workshops and other customer and market related activities
- Provide market feedback to marketing and product sales manager
- Report sales & NBOs progress regularly
- Work for minimizing inventory and maximizing profit
- Work on demand forecasting with dedicated system Demantra
15%
4. Engagement in quality control
- Effectively collaborate with Technical Sales Engineer and proactively seek to identify solutions to quality problems
- Communication with each plant as needed to close quality problems
- Handle compensation claims against quality problems from customers
15%
Requirements and Attributes:
- Japanese & English (acceptable pre-intermediate oral English)
- Good at utilizing Microsoft Office (Excel, Word, PowerPoint)
- Over 3 years’ sales experience in HVAC, or other mechanical/electrical industries
- Good data interpretation and analytical skills a plus
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.