SALES OPERATIONS MANAGEMENT ASSISTANT

SALES OPERATIONS MANAGEMENT ASSISTANT in Trading Company

We have 3 outlets running Minimart

Retail and wholesale Grocerries

Responsibilities

A Sales Operations Management Assistant

drives revenue by optimizing sales processes, managing CRM data, and preparing performance report.

Core Responsibilities

• Data & Reporting: Maintain CRM systems (like Salesforce), process sales orders, and generate daily/weekly/monthly reports.
• Sales Support: Prepare sales materials, assist with pipeline analysis, and maintain sales enablement documentation.
• Cross-functional Coordination: Act as the liaison between the sales, marketing, and finance departments to ensure smooth operational alignment.
• Process Optimization: Identify bottlenecks in the sales cycle, enforce data governance, and streamline administrative procedures.

• Collaborate with cross-functional teams to capture Sales requirements and implement new sales and customer-related processes
• Optimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivity
• Ensure high levels of data quality and process consistency in sales and marketing systems
• Analyze sales data, take action, and measure impact to support decision-making
• Manage the overall sales tech stack, including Salesforce and other sales tools
• Hire, develop, and manage a high-performing sales operations team

Requirements and skills

• Proven experience in sales operations, business analysis, or sales support management
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Excellent interpersonal skills for cross-functional and international collaboration
• Experience with sales tech stack management, particularly Salesforce
• Demonstrated leadership in managing and motivating teams

Requirements:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Negotiation and Conflict management
• Relevant work experience is preferred
• Able/ willing to work on Weekends/ Public holidays is an advantage.