Sales & Marketing Trainee (M/F/D)

Mandarin Oriental Savoy, Zurich is looking for a Sales & Marketing Trainee to join our Sales & Marketing team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Sales & Marketing Department in Zurich, the Sales & Marketing Trainee provides administrative support to the Sales & Marketing Team, ensuring smooth operations and efficient coordination.

As Sales & Marketing Trainee, you will be responsible for the following tasks:

• Provide comprehensive administrative support to the Sales & Marketing Department, ensuring smooth daily operations.

• Assist the Director of Marketing & Commercial Strategy and Director of Sales with various administrative and coordination tasks.

• Prepare VIP alerts, manage travel arrangements, and ensure seamless communication across departments.

• Support the Sales Executive during Sales Blitz activities within the local market.

• Coordinate and prepare client gifts and special amenities for key partners.

• Compile and present weekly sales reports and performance summaries to the team.

• Assist the Sales Team during site inspections and show-arounds, ensuring a professional guest experience.

• Organize and coordinate FAM trips for travel agents and partners, including itinerary planning and logistics.

• Maintain and update internal files, databases, and the CRM system, ensuring data accuracy and consistency.

• Support with VIP and influencer PR arrivals, coordinating amenities and internal communication.

• Assist the Marketing Manager with financial administration, including purchase orders and invoice tracking.

• Provide on-site support during hotel photo and video shoots, ensuring brand standards are maintained.

• Manage and respond to administrative email requests and other daily correspondence.

• Support in planning, organizing, and tracking influencer and PR events, ensuring successful execution and follow-up.

As Sales & Marketing Trainee, we expect from you:

• Enrolled as a student in a Swiss hotel management school.

• First experience in the hospitality or event industry is an advantage but not mandatory.

• Strong organizational skills and good time management.

• Confident use of MS Office and ideally some experience with hotel software.

• Communicative, open-minded, and a team player.

• Fluent German and English skills, both spoken and written.

• Independent, structured working style with great attention to detail.

Our commitment to you

• An exciting internship in an international and luxurious hotel environment.

• The opportunity to gain valuable experience in event management and hotel administration.

• A motivated and professional team that supports your development.

• Participation in internal training and development programs.

• A dynamic work environment with diverse and exciting tasks.

We’re Fans. Are you?