Sales Manager, UK & Ireland

VitalSource®, is hiring a(n) Sales Manager, UK/Ireland to contribute to our Institutional Sales team located in Milton Keynes, United Kingdom. This is a hybrid role with a combination of both in-office work days and work-from-home days.

VitalSource is looking for an Institutional Sales Manager, UK/Ireland to join our Institutional Sales team. This is an individual contributor role focused on developing new business opportunities, growing existing institutional accounts, managing the full sales cycle and building strong relationships with customers across the UK and Ireland. The ideal candidate will bring strong consultative sales experience, confidence working with SaaS or technology solutions, and the ability to manage pipeline, forecasting and customer engagement in a fast-paced environment.

Key Responsibilities:

• Identifies high potential prospects and qualifies opportunities to effectively manage the sales process efficiently.
• Maximize growth in existing accounts by and identifying upsell opportunities.
• Develops strategy to independently manage all business for market/ territory.
• Prospect for potential new customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking, email outreach and lead conversion.
• Qualify prospects against company criteria for ideal customer profile (ICP)
• Consult with prospect about business challenges and requirements, as well as the range of options VitalSource has to support their business initiatives.
• Forecasts quarterly close dates; closes business to achieve and exceed quarterly and annual sales targets.
• Meets all KPIs in terms of weekly contacts, updates in SFDC, pipeline maintenance, sales stage progression and others as defined by supervisor
• Presents VitalSource capabilities presentation according to expectations and actively demonstrate all VitalSource solutions.
• Organizes sales calls and coordinates appointments to take full advantage of travel time with intent to close business at each sales call.
• Maintains accurate and timely notes of calls, reports and pipelines – captured in SFDC.
• Communicates with new customers about current product offerings, services and future vision of the company.
• Ability to follow contract process and onboarding as outlined.
• Ability to manage lead workflows effectively that drive opportunity development.

Required Qualifications:

• Bachelor’s degree or directly related year-for-year experience
• 8 years sales experience

Preferred Skills:

• Knowledge of SaaS, learning and training technology, enterprise solutions
• Ability to communicate effectively in correspondence and presentations
• Demonstrated skills in consultative selling approach
• Knowledge of essential business technologies, including, but not limited to: standard office software and SalesForce or comparable CRM
• Ability to achieve financial targets
• Knowledge of current business climate, current market trends, and technologies
• Ability to deal with ambiguity and flexibility with handling customer needs
• Ability to listen and communicate effectively with customer to understand business requirements and communicate those requirements back to internal groups
• Creative and pro-active problem solving skills
• Ability to conceptually and effectively explain complex technology and processes to various audiences
• Knowledge of principles and methods for showing, promoting, and selling products or services, to include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Ability to build and maintain strong customer and distributor relationships
• Knowledge of complex customer IT applications
• Knowledge of CRM systems

What We Offer:

• Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds.
• Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare.
• Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health.
• Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement.
• Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel.
• Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances.
• Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury.
• Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes.
• Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents.
• Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education.

Who We Are:

VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish