Sales Manager, MENA Region, Google Customer Solutions (Arabic, English)

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Engage team is a sales team designed to grow small-sized businesses in MENA with significant expansion potential. The Engage sellers specialize in delivering the most effective solutions to high potential small businesses from all verticals and business models, in each stage of their journey, in the most efficient way for the business and with a high performing sales team at scale.

As an SBS Engage Sales manager, you'll lead and coach this high-performing sales team; leveraging your sales skills to support your team to understand our advertisers' needs and deliver measurable solutions that grow their businesses. In this role, you’ll lead relationships and sales engagement with high potential small businesses from all verticals and business models in the market.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €132000 - €135000 (EUR) + 75% bonus target + equity + benefits

Learn more about benefits at Google.

• Recruit, retain, motivate and develop a client-facing and high-performing sales team.
  
• Deliver against ambitious revenue and product targets, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market.
  
• Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
• Model and coach sales behaviours: including C-level engagement, effective questioning, objection handling, and selling.
• Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree.
  
• Ability to communicate in Arabic and English fluently, to support client relationship management in this region.

Preferred qualifications:

• 8 years of experience managing relationships with customers or agencies and service partners at an executive level.
• 2 years of experience working in a complex, matrixed organization.
  
• Experience in a leadership role.
  
• Ability to own sales team operations Italy: portfolio management, team building, KPI measurement, execution.
• Ability to model and coach sales behaviors including, C-level engagement, effective questioning, objection handling, competitive selling, building pipeline.
• Ability to grow on immersion in a rapidly changing environment, with effective communication and problem-solving skills.