Sales Manager

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.

Summary: The Sales Manager has overall responsibility for achieving and/or exceeding revenue goals. The position is responsible for a specific segment or segments of business as defined in established goals with 60% of his or her time focused on outside sales.

Essential Duties and Responsibilities: include the following. Other duties may be assigned by a supervisor as needed.
• Develops strategy for and initiates potential business account interest, solicits and negotiates contracts for hotel business for a specific assigned market(s).
• Formulates program and submits formal sales proposals to prospective customers.
• Participate in responding to RFP’s and developing accounts.
• Leads on-site inspections by customers, entertains customers, perform sales calls to develop leads.
• Meets or exceeds monthly, quarterly, and annual room night and revenue goals as assigned by market.
• Makes sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
• Handles account details so that all pertinent aspects of solicitation, rate negotiation, closing and event details are complete and documented.
• Coordinates various departments’ participation in servicing accounts, including effective, accurate, timely and thorough communication.
• Assists in implementing special promotions and attends sales-related functions relating to direct sales segments i.e. sales blitzes, networking, tradeshows etc.
• Participates in daily/weekly sales/business review meeting, pre- and post-convention meetings, training and other sales-related meetings as required.
• Grows new and/or existing relationships with assigned corporate accounts and other sources of group business.
• Meets or exceed expectations for prospecting calls, appointments, presentations, proposals and closes.
• Knowledge of market trends, competition and key customers of the hotel.
• Assists Director of Sales in various duties and assignments.
• Performs any other job related duties as assigned.
• Possesses knowledge of hospitality, business and basic accounting principles and practices.
• Effective listening, verbal, written, negotiation and closing skills.
• Strong professionalism, diplomacy, selling skills and work habits.
• Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure.
• Organizational skills that result in accurate, timely and thorough work.
• Ability to compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions.