Sales Manager EMS services

Overview

ST Engineering iDirect's Manufacturing Competence Center (MCC) is a contract electronics manufacturer specialising in high-complexity PCB assembly and systems integration for defence, medical, and space markets. We combine deep technical capability with a growing commercial ambition — and we are building the team to match.

We are looking for a second Sales Manager to expand our commercial reach. This is not a support role or an account maintenance position. You will own a portfolio of accounts and prospects, develop new business in our core markets, and work with our existing Sales Manager within a commercial team that is being deliberately professionalised.

You are joining at an interesting moment. The team is mid-transformation — moving from a relationship-driven, reactive model toward a structured, scalable sales organisation. That means there is real work to do, real influence to have, and a management team that is genuinely invested in getting it right. If you want to inherit a finished machine, this is not the right opportunity. If you want to help build one in a market where technical credibility and customer trust are the differentiators, it might be exactly what you are looking for.

Responsibilities

New business development — You identify, approach, and develop new customer relationships in MCC's core markets. You understand the buying journey in high-complexity EMS — the qualification process, the prototype phase, the path to volume — and you manage prospects through it with patience and commercial intelligence.

Account ownership — You own a defined portfolio of accounts from first contact through to long-term relationship. You are the customer's primary commercial contact at MCC — responsive, informed, and able to speak credibly about what we do and how we do it.

Quotation leadership — You lead the commercial conversation around quotations. You gather the customer context that informs pricing — urgency, volume roadmap, regulatory requirements — and work with the Project Manager Sales to ensure requests are complete and properly briefed before quoting begins.

Pipeline and forecast management — You maintain an accurate, up-to-date picture of your pipeline and communicate it clearly to the Sales team and Plant Director. You are honest about probability and timing, and you manage your own activity to keep the pipeline healthy.

Market intelligence — You stay close to the competitive landscape in your market segments. You bring back intelligence on how customers perceive MCC's positioning, what competitors are doing, and where pricing or capability gaps exist. This feeds directly into MCC's commercial strategy.

Internal collaboration — You work closely with the Customer Success Engineer on technically complex opportunities, with the Project Manager Sales on order and quotation flow, and with purchasing on lead time and component availability questions that affect commercial commitments. You do not treat internal functions as a back-office service — you treat them as part of the commercial team.

Qualifications

What you bring

You have a proven track record in B2B sales in a manufacturing or technical environment — ideally electronics, EMS, or a related industrial sector. You understand the sales cycle for high-complexity, low-to-medium volume production: it is long, relationship-dependent, and won on trust and technical credibility as much as price.

You are comfortable talking to engineers, procurement managers, and business owners — sometimes all three in the same meeting. You can discuss a bill of materials, a test strategy, or a delivery schedule with enough fluency to be taken seriously, without needing to be the most technical person in the room.

You have experience managing your own pipeline with discipline — not because a CRM forces you to, but because you know a healthy pipeline is the foundation of consistent performance.

How you work

You are self-directed and comfortable operating without close supervision. You plan your own activity, prioritise your own time, and hold yourself accountable for outcomes. You do not need a script for every customer situation — you read the room, adapt, and find a path forward.

You are competitive without being transactional. You want to win business, but you understand that in MCC's markets, the best way to win is to build genuine relationships and deliver on what you promise.

You work well in a small team. You share information, support your colleagues, and understand that a sale is only the beginning — the customer's experience after the order is placed is what determines whether they come back.

What this role is not

This is not a high-volume, short-cycle sales role. There are no scripts, no dialling targets, and no quick wins from a cold list. If you are looking for a transactional sales environment with fast deal cycles, this is not the right fit.

This is also not a role where technical complexity is someone else's problem. MCC's customers build products for demanding, regulated environments. You need to be genuinely curious about what they make and why it matters — or you will not last long in the conversation.