Sales Engineer (Pre/Post)
grepr · San Francisco Office ·
- Category
- Solutions engineering
- Experience
- 5+ years
grepr · San Francisco Office ·
We're building the next-generation reliability platform—helping modern engineering teams build reliability applications on top of logs, metrics, and traces. Grepr helps teams move from being observability engineers to reliability engineers, automatically optimizing spend and reacting to anomalies in their systems.
We're early, fast-moving, and customer-obsessed. You will help us strategize on customer support, engineering execution, and product delivery. We are well funded by investors like Andreessen Horowitz and Boldstart Capital.
We're looking for a highly technical, entrepreneurial Sales Engineer who thrives in early-stage environments. This is not a "demo-only" SE role.
You will:
Own technical pre-sales from first call to Proof of Value (POV)
Architect solutions for complex telemetry environments
Deliver compelling demos tailored to engineering buyers
Design and execute hands-on Proof of Value engagements
Help define our sales motion and technical messaging from the ground up
Write technical blogs, speak at conferences, and tend to booths at trade shows
As one of our first SE hires, you'll shape how we engage with our customers
Partner with Sales on discovery and qualification
Map customer observability architecture and pain points
Position our telemetry pipeline as a cost, performance, and control layer
Handle technical objections and security reviews
Support RFPs and technical documentation
Build customized demos (not canned walkthroughs)
Translate product capabilities into business impact
Demo to SREs, DevOps leaders, platform teams, and CIOs
Continuously improve demo environments and assets
Design scoped POV plans with clear success criteria
Deploy in customer environments (cloud-native and hybrid)
Work with logs, metrics, traces, OpenTelemetry, agents, and collectors
Quantify cost savings and performance improvements
Deliver executive-ready POV readouts
Feed product insights back to engineering
Help shape messaging and competitive positioning
Build reusable technical content (battlecards, architecture diagrams)
Influence roadmap based on customer feedback
5+ years in Sales Engineering, Solutions Engineering, Product Management, Technical Marketing or similar roles
Strong background in observability, telemetry, or data engineering
Hands-on experience with logs, metrics, and traces
Experience with:
OpenTelemetry / Datadog / New Relic or other observability tools
Fluentd / Logstash / Vector
Cloud platforms (AWS, GCP, Azure)
Kubernetes environments
Ability to whiteboard distributed systems architectures
Experience with telemetry routing platforms like Cribl
Background as an SRE or platform engineer
Early-stage startup experience
1st hand knowledge of Datadog, Splunk, New Relic, or Elastic
Close 5–10 new enterprise logos
Design and execute repeatable POV frameworks
Build a demo environment that becomes a core sales asset
Shorten sales cycles through strong technical validation
Become a trusted advisor to early customers
Entrepreneurial and comfortable with ambiguity
Technical enough to deploy and troubleshoot in real environments
Business-savvy enough to quantify ROI
Excited to build something from zero
Energized by working directly with founders
Shape the pre-sales motion from day one
Direct impact on revenue and product direction
Equity upside at an early stage
Small team, high ownership, real influence