Sales Enablement & Deal Ops Manager

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities – revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers – so they can remain focused on the business of water. For additional information, please visit the company website at .

Sales Enablement & Deal Ops Manager

Position Summary

As the Sales Enablement & Deal Ops Manager, you will own the discipline and repeatability of Neptune's commercial motion. You will run deal-ops intake and pricing/discount governance, build and maintain the playbook library, and drive CRM logging compliance across the sales organization. You will also own contract execution and stand-up net-new capabilities for the team, including the Neptune AI prompt library and a Day-1-ready sales ramp program. Across all of this, you'll partner closely with Sales to close the gaps between what Territory Managers have and what they need to engage buyers effectively — content, coaching, tools, and competitive intelligence — and use adoption and usage data to know where those gaps still exist.

Key Responsibilities:

• Own deal-ops intake and maintain a <24-hour review SLA
• Administer discount and delegation-of-authority (DoA) governance, including the escalation path for pricing exceptions
• Partner with Finance/CGO to formally document DoA thresholds and approval levels
• Own contract execution, including delineating contract accountability with Sales and Business Development at the pre-booking stage
• Build and maintain the sales playbook library, refreshing it quarterly using win/loss data from Revenue Intelligence
• Maintain and refresh competitive battlecards (e.g., against Sensus, Itron) to support Territory Managers in live deals
• Drive CRM logging compliance above 95% across the Sales team
• Build and own the Neptune AI prompt library
• Design and deliver the Day-1-ready sales ramp program
• Partner with Sales leadership to identify training, coaching, and content gaps, and define training requirements and plans to close them
• Coordinate with Revenue Technology on the tools that support enablement and deal-ops workflows
• Track and analyze playbook, content, and courseware adoption and usage, and report on deal-ops SLA performance and compliance metrics

Skills:

• 5-8+ years of experience in sales enablement, deal desk, sales operations, or a related field
• Experience building and maintaining playbooks, training content, or onboarding/ramp programs
• Familiarity with pricing and discount governance processes
• Experience improving buyer engagement through content, collateral, or competitive positioning
• Strong project management skills and comfort operating against defined SLAs
• Excellent written and verbal communication skills
• Comfort working with AI tools and an interest in building AI-enabled sales capabilities
• Relentless passion and commitment to operational excellence – delivering in scope, on time, and on budget to the delight of our internal customers
• Experience with SAP ERP Preferred

Qualifications

Required Education:

• Bachelor's degree in business, or a related field of study, or equivalent experience

Required Experience:

• 5-8+ years in sales enablement, deal desk, sales operations, or business systems analysis, with direct ownership of playbook, training, or content programs
• Experience managing discount/DoA governance or deal-desk processes within a B2B sales organization
• Experience partnering with sales leadership to define and close training or content gaps

Preferred Qualifications:

• Experience with SAP ERP
• Experience building AI-enabled sales enablement tools or prompt libraries
• Experience designing a new-hire ramp or onboarding program from scratch

Ways of Working: This is a hybrid position. The Sales Enablement & Deal Ops Manager is expected to work on-site at a Neptune office at least three days per week, with the flexibility to work remotely on the remaining days.

Our Values

At Neptune Technology Group, our values guide how we work, lead, and grow together. The Sales Enablement & Deal Ops Manager will be expected to embody and champion these values every day:

• Own It — We are accountable to ourselves and each other. We deliver results and always do what’s right.
• Be Humble — We roll up our sleeves. We value mutual respect in all our interactions. We are genuine, putting others first.
• Be a Passionate Solver — We take pride in solving problems. We are adaptable and continuously learning.
• Win Together — We achieve more when individual perspectives come together.

Location: Tallassee, Alabama or Duluth, Georgia

Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

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