Sales Director

Key Responsibilities

· Lead the sales organization to increase sales, profitability, and market presence.

· Develop and execute sales strategies that position GSM as a preferred supplier.

· Build and maintain strong relationships with customers and prospects at the executive level.

· Create and manage annual sales targets, quarterly goals, and key performance metrics.

· Conduct weekly sales meetings to track progress, coach the team, and ensure accountability.

· Use CRM tools (Dynamics 365) to manage the sales pipeline and ensure data accuracy.

· Collaborate with Finance, Engineering, and Operations teams to support customer needs and strategic initiatives.

· Drive transformation in sales processes, leveraging technology to improve quoting, proposals, and order handling.

· Represent GSM professionally in all industry and customer interactions.

Management Responsibilities

· Lead and develop Business Development Managers and the Inside Sales Team.

· Hold team members accountable for performance, customer responsiveness, and adherence to GSM’s sales process.

· Encourage a culture of trust, collaboration, and continuous improvement.

· Promote behaviors that build long-term, value-added relationships with clients.

· Maintain customer satisfaction and pursue opportunities for growth and innovation.

Education

• Bachelor’s degree in engineering, Finance, Accounting, or English Literature required.
• Master of Business Administration (MBA) preferred.

Experience

• Minimum of 5 years in a sales leadership or management role with direct reports.
• Minimum of 3 years’ experience in metal fabrication, with knowledge of key processes (laser cutting, press brake, welding, etc.).

Technical & Professional Skills

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and CRM platforms (Dynamics 365 preferred).
• Strong financial acumen and ability to analyze profitability and cost data.
• Excellent written, verbal, and presentation skills.
• Strong project management and organizational abilities.

General Competencies

• Dependability: Meets commitments, manages deadlines, and takes responsibility for outcomes.
• Sales Influence: Persuasive, ethical, and strategic in negotiations.
• Analytical Problem Solving: Uses data and creativity to drive solutions.
• Communication: Clear, persuasive, and professional in written and oral communication.
• Employee Relations: Builds strong internal and external relationships.
• Accuracy: Produces detailed, error-free work and sound documentation.
• Leadership: Motivates and develops others through example, accountability, and coaching.