Sales Development Representative

Sales Development Representative

Location: Dublin, Ohio

Regular Hours: 40/week, M-F, 8am-5pm EST

Employment Type: Full-time, Non-Exempt

Pay: $22 per hour + On Target Earnings

Benefits: 100% employer-paid health premium, 401(k) with 4% match, fully vested at 90 days

Who We Are

At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.

Position Overview

The Sales Development Representative is responsible for identifying, contacting, qualifying, and developing relationships with prospective clients of Astute Technology Management's services offering. The SDR will be the initial voice of the company for prospective clients and will be responsible for contacting them primarily via phone, email and other means in order to promote Astute Technology and find businesses who would benefit from our services.

You must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent needs all while exemplifying excellent customer service. Although this position will be selling IT services you are not required to have a high degree of technical (IT) knowledge prior to beginning the role. The SDR position is an outbound sales role within our organization and lays the foundation necessary for sales success.

Responsibilities

• Have a thorough understanding of Astute Technology Management's ideal customer profile, messaging, and service offerings.
• Have a thorough understanding of the systems and tools necessary to connect with prospective clients.
• Research prospective clients in target market segments.
• Develop relationships with key contacts at prospective clients.
• Track all aspects of the sales process for prospects in a system.
• Set introductory meetings for the Account Executive and work to ensure the prospect attends the call.
• Consistently meet goals for introductory meetings for the Account Executive.
• Understand how to create opportunities through different channels of outreach including: cold calling, email, social, in-person events, etc.
• Meet or exceed daily, weekly and monthly goals for activities (calls per day, conversations per day, introductory meetings, etc.).
• Conduct in-person outreach to prospective clients and attend industry expos and networking events to drive pipeline growth.

Qualifications

• High School Diploma or Equivalent
• College degree preferred
• Valid driver's license with an acceptable driving record
• Excellent communications and negotiation skills

Benefits

• 100% paid employee health care premium
• 100% paid employee AD&D, STD, and LTD premiums
• 401(k) with 4% company match (fully vested on eligibility after 90 days)
• Low-cost dental and vision coverage
• Financial assistance for ongoing professional development and training
• 15 days PTO annually (accrued) and Flex Time
• 6 paid holidays

Work Conditions

• You will be onsite in our Dublin office for your first 90 days so you can learn the business alongside the team.
• Hybrid after 90 days based on performance.
• The job involves extended periods at a computer and occasional lifting of moderately heavy items like equipment or office supplies.
• We value accessibility and will provide reasonable accommodations to support all team members.

*Must be legally authorized to work in the United States. Employment is contingent on a successful background check.*

We do not offer any type of employment-based immigration sponsorship and will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.