Sales Coordinator - Entry Level (IT Industry)

Company Overview

The client is an established IT solutions and services company in Singapore, offering entry-level career opportunities with training and exposure to IT products, customers, and suppliers.

Job Summary

Support the Sales Team by coordinating sales and purchase orders, liaising with customers and suppliers, and ensuring smooth order processing and delivery in an entry-level sales coordinator role.

Responsibilities

• Provide administrative support to the Sales Team to facilitate daily sales operations
• Process sales orders and purchase orders accurately to ensure timely fulfillment
• Communicate with customers and suppliers to resolve order-related inquiries and issues
• Respond promptly to customer enquiries to deliver excellent customer service
• Coordinate with internal departments to ensure smooth processing and delivery of customer orders
• Maintain accurate sales documentation and records for audit and reference purposes
• Follow up on outstanding orders and customer requirements to ensure completion
• Assist the Finance Team by following up on customer payments when required
• Build and maintain positive working relationships with existing customers to support retention

Preferred competencies and qualifications

• Basic proficiency in Microsoft Office to support documentation and communication tasks
• Good written and spoken English to communicate effectively with customers and team members
• Good communication and interpersonal skills to liaise with various stakeholders
• Organised, responsible, and detail-oriented to manage multiple tasks accurately
• Willingness to learn and ability to work collaboratively within a team environment
• Positive attitude with a customer-service mindset to enhance customer satisfaction

**Only shortlisted candidates will be notified.