Sales and Events Coordinator

$19.17 - $20.67 PER HOUR
GENERAL PURPOSE:
The purpose of this position is to grow sales and provide an educational experience for our customers through the coordination of in store sampling and sales events. This person will educate our customers about a wide range of foods, especially Harmons’ signature products. This person will have a passion for food. This person will be preparing foods for sampling, doing demonstrations for customers, preparing food for special store events, providing information for social media marketing including Instagram, train new Foodies, assist with the planning, coordination and execution of events, and provide exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:

Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services prepared and provided by Foodies
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the Foodie carts and work areas are cleaned and sanitized daily and meet the company standards for appearance
Delivers excellent customer service to all customers
Assists the People Support Manager with the teach to taste program at store level
Researches and creates recipes for demonstrating in-store
Samples a wide variety of foods to customers
Educates customers about food, preparation, health benefits, etc. with special emphasis on Harmons’ signature products
Preparing foods and information for Foodies
Assists with the planning, organization, and execution of sales events
Works closely with the store management team to coordinate events and sampling
Provides sales goal projections and outcome results
Provides store specific information for social media including maintaining store’s Instagram account
Setup, food preparation, and cleanup for special store events
Ensures that Foodie carts are well-stocked and maintained
Communicates openly and frequently with the Store Director
Responsible for taking inventory and ordering for Foodie supplies
Trains Foodies
Writes the Foodie schedule
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates
Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; 1 year of kitchen or other culinary training experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Current Food Handler’s Permit
Must have the ability and willingness to learn about a wide variety of foods, their health benefits, and cooking techniques
Ability to follow a recipe
Basic math skills used for halving or doubling a recipe
Ability to read and follow a recipe
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.