Sales Admin (FMCG, 4 Weekdays + 1 Weekend)

The Opportunity:

Adecco is partnering with a company in the FMCG sector to hire a Sales Admin. The role supports daily sales operations, customer enquiries, order processing and fulfilment coordination, ensuring orders are handled accurately and delivered on time.

• Full-time, permanent opportunity
• Work location: Tuas (company transport provided)
• Work Days: 4 weekdays, 1 weekend
• Working hours: 8am - 5PM / 9AM–6PM

The Job:

• Process customer orders, including bulk orders and scheduled deliveries, and upload them into the relevant systems and customer portals within the required cut-off times
• Review purchase orders, pricing, invoices, pick lists and other related documents to ensure order and delivery accuracy
• Serve as the first point of contact for customers through email, phone and WhatsApp
• Respond to enquiries regarding products, pricing, stock availability, lead times, orders and deliveries
• Prepare customer quotations based on approved pricing and provide documents such as Halal Certificates, product specifications and Certificates of Analysis
• Coordinate closely with Sales, Warehouse, Logistics and other internal stakeholders to ensure smooth order fulfilment
• Manage internal communications relating to customer orders, delivery arrangements and operational issues
• Handle urgent orders, delivery escalations and post-delivery matters, including returns, exchanges and delivery discrepancies
• Coordinate with the relevant internal teams and fulfilment partners on ordering and delivery matters
• Provide backup support for customer service activities during leave periods, manpower shortages and peak operational periods
• Support urgent operational matters during assigned weekends and public holidays
• Perform other duties assigned by management

The Talent:

• 3 years of experience in sales administration, order processing or customer service; exposure to FMCG, food service, distribution or trading is advantageous
• Proficient in Microsoft Office, particularly Excel; SAP experience is a plus
• Detail-oriented, organised and able to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to commit a 5-day roster work week.

Next Steps:

• Prepare your updated resume and email to [email protected]. We look forward to hearing from you!
• We regret that only shortlisted candidates will be notified.