Requirement ID: 10864308

Job Title: SaaS Platform Engineer
Team: SDS (SaaS Delivery Services)
Location: Amsterdam, Netherlands (Onsite)
Contract Duration: 6 Months
Start Date: 31 August 2026
Experience Required: 6–8 Years
Industry: Banking / Financial Services
Employment Type: Contract

Job Summary

We are looking for an experienced SaaS Platform Engineer to join the SaaS Delivery Services (SDS) team within a large-scale regulated banking environment.

The successful candidate will be responsible for the end-to-end management, governance, integration, security, and operational excellence of enterprise SaaS platforms. This role focuses on ensuring SaaS solutions are secure, compliant, resilient, cost-effective, and aligned with enterprise architecture and regulatory requirements.

The SaaS Platform Engineer will act as a technical and functional owner for strategic SaaS services, collaborating with vendors, security teams, architecture teams, risk departments, procurement, and business stakeholders to deliver reliable enterprise SaaS capabilities.

Key Responsibilities

SaaS Platform Lifecycle Management

• Manage the complete lifecycle of enterprise SaaS applications, including:
  • SaaS onboarding
  • Implementation
  • Configuration
  • Operational management
  • Upgrades
  • Renewal
  • Retirement
• Ensure SaaS platforms remain secure, stable, compliant, and aligned with enterprise standards.
• Act as the technical owner for assigned SaaS solutions.
• Support platform adoption and continuous improvement initiatives.

SaaS Governance & Compliance

• Ensure SaaS platforms comply with:
  • Security policies
  • Risk requirements
  • Privacy regulations
  • Banking compliance standards
  • Enterprise governance frameworks
• Perform risk assessments and coordinate remediation activities.
• Support internal audits, regulatory reviews, and compliance initiatives.
• Maintain SaaS documentation, standards, and operational procedures.

Identity & Access Management Integration

• Manage SaaS identity integrations using:
  • Single Sign-On (SSO)
  • SAML
  • OAuth
  • SCIM
• Collaborate with Identity and Access Management teams to ensure secure access management.
• Support user provisioning, authentication, authorization, and access governance.

SaaS Integration & Technical Operations

• Support secure integration of SaaS platforms with enterprise technology environments.
• Work with architecture and platform teams to design scalable SaaS solutions.
• Manage APIs and integrations between SaaS applications and internal platforms.
• Support operational monitoring, availability management, and performance optimization.
• Identify opportunities for automation of operational and governance processes.

Vendor & Service Management

• Act as the primary technical contact for SaaS vendors.
• Manage vendor relationships and coordinate:
  • Product updates
  • Release cycles
  • Service improvements
  • Incident resolution
  • Contract-related activities
• Review vendor roadmaps and assess business impact.

Incident, Change & Release Management

• Monitor SaaS service availability, performance, and operational risks.
• Manage incidents and support root cause analysis.
• Coordinate SaaS upgrades, patches, and vendor-driven changes.
• Ensure changes follow enterprise change management processes.
• Support service continuity and disaster recovery requirements.

License & Cost Optimization

• Monitor SaaS license consumption and utilization.
• Support license optimization initiatives.
• Improve cost transparency and identify opportunities for efficiency improvements.
• Ensure SaaS investments provide maximum business value.

Stakeholder Collaboration

• Collaborate with:
  • Development Services teams
  • Enterprise Architecture
  • Security teams
  • Risk and Compliance teams
  • Procurement teams
  • Business stakeholders
  • SaaS vendors
• Provide guidance on SaaS onboarding, governance, and operational best practices.
• Support users and stakeholders in effectively adopting SaaS solutions.

Required Skills & Experience

• 6–8 years of experience in SaaS platform engineering, application management, or cloud service management.
• Strong understanding of enterprise SaaS lifecycle management.
• Experience managing SaaS platforms within large enterprise environments.
• Experience working in regulated environments, preferably banking or financial services.
• Strong knowledge of:
  • Microsoft Azure
  • SaaS governance
  • Cloud service management
  • Identity and Access Management (IAM)
  • SSO integrations
  • API integrations
  • Service management processes
• Experience with:
  • ServiceNow
  • Incident Management
  • Change Management
  • Agile ways of working

Technical Skills

Mandatory Skills

• Microsoft Azure
• SaaS Platform Management
• SaaS Lifecycle Management
• Cloud Governance
• Identity & Access Management
• SSO / SAML / OAuth / SCIM
• API integrations
• ServiceNow
• Incident Management
• IT Service Management (ITSM)
• Agile methodology
• Security and compliance practices

Preferred Skills

• Experience working in banking or financial services environments.
• Knowledge of enterprise security frameworks.
• Experience with SaaS vendor management.
• Knowledge of ITIL practices.
• Experience with automation of operational processes.
• Understanding of resilience, disaster recovery, and business continuity planning.
• Experience working with cloud-native enterprise platforms.

Key Competencies

• Strong analytical and problem-solving skills
• Excellent stakeholder communication
• Vendor management skills
• Security and compliance awareness
• Ability to work independently and collaboratively
• Strong ownership mindset
• Continuous improvement approach
• Ability to operate in complex enterprise environments

Education

Bachelor's degree or equivalent experience in:

• Computer Science
• Information Technology
• Cloud Computing
• Software Engineering
• Systems Engineering

Relevant certifications in cloud, IT service management, or security are advantageous.