Scope
- Court Technology & Transformation Division aims to enhance the user support experience by developing and implementing holistic public-facing (Litigants and Counsel) and internal-facing (CSD Staff and Judiciary) support pages. These pages will provide users of all Courts applications access to self-service support options, FAQs, and triaging to the appropriate Tier 1 support.
- This project will create a new one-stop support channel for all support information related to Phase 1 of the CDT initiative, as well as other technology and transformation initiatives across the Ministry.
- This includes the design, development, and maintenance of public and internal facing websites for support and Open Data as directed by stakeholder requirements, including integration with existing contact center software and ticketing systems. As well as oversight and performance of quality assurance activities, including unit testing, functional testing, performance/load testing and security testing
- Over time, the Ministry plans to scale this support channel to further facilitate a seamless user experience (UX) within Ontarios Justice system.
Assignment Deliverables
- Development develop, maintain and improve MAG websites by writing and/or generating implement code for website development including translating wireframes and creative concepts into developed and implemented components that faithfully represent intended design as well as and conducting unit tests on code.
- Design and Documentation participate in the creation of high-quality designs and management of component libraries to support consistent designs across web pages. Ensure website designs comply with OPS brand standards and meet AODA requirements
- Support support the development of test cases and guidance to support functional testing and user acceptance of developed components. Conduct quality assurance testing including unit testing, functional testing, and security testing. Assist with troubleshooting on production issues as well as support day-to-day operations and management.
Experience and Skillset Requirements
Mandatory Requirements
- 6+ years experience with front-end development languages and elements including HTML, JS, JS frameworks, CSS. Strong expertise in Java and the Java development ecosystem, including experience with Spring Boot.
- 6+ years experience with React/React Native or comparable technologies (Angular, Vue, etc.)
- 6+ years experience with enterprise integration technologies, such as JMS, AMQP, or REST, and an understanding of how to use them in a Spring Integration context.
- Experience integrating and customizing front-end development with APIs for Web Chat / Live Chat using AWS and Amazon Connect
- Extensive experience with REST API design and development, including experience with API documentation and testing.
- Strong knowledge of XML and experience working with XML-based integration solutions, such as XSLT and XPath.
- Experience ensuring website designs comply with organizational brand standards and meet AODA requirements; Knowledgeable in Web Content Accessibility Guidelines (WCAG) for web application development, Object Management Group (OMG) technical standards, and OPS design and architecture standards.
Desired Skills and Experience
- In-depth knowledge of microservice architecture and experience building scalable, highly available systems.
- In-depth knowledge of integration patterns and best practices, including experience designing and building integration solutions using Spring Integration
- Knowledge of data transformation techniques, such as mapping and normalization, and experience using them in a Spring Integration context.
- Strong skills in SQL and experience working with relational databases, such as SQL Server, or Oracle.
- Understanding of security best practices and experience implementing authentication, authorization, and encryption.
- Strong experience with writing automated tests, including unit, API test, and a deep understanding of the testing process.
- Familiarity with Agile software development methodologies, such as Scrum or Kanban, and experience participating in sprint planning and retrospectives.
- Excellent communication skills, both written and verbal, and the ability to work effectively with both technical and non-technical stakeholders.
- A passion for staying up-to-date with the latest industry trends and technologies, and a desire to continuously learn and improve your skills.
- Strong problem-solving and debugging skills, and experience diagnosing and resolving complex issues.
- A track record of delivering high-quality, robust, and scalable solutions in a fast-paced, deadline-driven environment.
Resumes Evaluation/Criteria:
Criteria 1: Technical Skills - Web Development & Testing - 70 Points
- 6+ years experience with front-end development languages and elements including HTML, JS, JS frameworks, CSS. Strong expertise in Java and the Java development ecosystem, including experience with Spring Boot.
- 6+ years experience with React/React Native or comparable technologies (Angular, Vue, etc.)
- 6+ years experience with enterprise integration technologies, such as JMS, AMQP, or REST, and an understanding of how to use them in a Spring Integration context.
- Experience integrating and customizing front-end development with APIs for Web Chat / Live Chat using AWS and Amazon Connect
- In-depth knowledge of microservice architecture and experience building scalable, highly available systems.
- Extensive experience with REST API design and development, including experience with API documentation and testing.
- In-depth knowledge of integration patterns and best practices, including experience designing and building integration solutions using Spring Integration
- Strong knowledge of XML and experience working with XML-based integration solutions, such as XSLT and XPath.
- Knowledge of data transformation techniques, such as mapping and normalization, and experience using them in a Spring Integration context.
- Strong skills in SQL and experience working with relational databases, such as SQL Server, or Oracle.
- Strong experience with writing automated tests, including unit, API test, and a deep understanding of the testing process.
- Experience ensuring website designs comply with organizational brand standards and meet AODA requirements; and experience with mobile-friendly webpages
- Knowledgeable in Web Content Accessibility Guidelines (WCAG) for web application development, Object Management Group (OMG) technical standards
- Significant experience implementing visual and technical elements to delivery a visually appealing and highly satisfactory user experience
- Experience translating user requirements into application specifications, integration and component-based web application code and implementation strategies, ensuring compliance with enterprise brand/communications objectives, industry and web accessibility standards, relevant legislation and regulations
- Experience integrating and customizing front-end development with APIs for Web Chat / Live Chat using AWS and Amazon Connect
- Experience with quality assurance activities on the webpages, including unit testing, functional testing, performance/load testing and security testing
- Knowledge, understanding and application of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Ability to provide user and system documentation as required
- Experience with applying organizational Digital Brand identity
Criteria 2: Leadership & Communication - 25 Points
- Experience providing guidance to other developers and designers in solution development and modern web frameworks related to open source technology solutions that ensure our solutions are available anytime, anywhere, and on any device.
- A champion and leader for the development and implementation of forward-thinking standards and technologies to support transforming the digital experience for Ontarians interacting with government
- Proven communication skills to participate in team discussions, make solution recommendations, and document/explain work.
- Ability to work in a multi-disciplinary team environment, to sell your ideas to colleagues, both technical and non-technical.
- Understanding of processes to improve the efficiency of teams and taken steps to help others resolve conflict and maintain trusting relationships.
- Experience provide guidance in problem-solving that involves people, tech, and processes, using logic and common sense.
Criteria 3: Public Sector Experience - 5 Points
- Has experience in public sector organizations
Note: This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.