RPO - QA Assistant Manager

Role Purpose

To Manage & supervise the activity of process control and quality assurance in order to comply to Company's global & buyer specification whilst high quality product is required to be outrival in business.

Main Duties

1. Supervising, control, monitor quality

• Support QA manager to supervise of QA team Leader who handed 3 Inspectors, PC team Leader who handed 7 Process Controllers and QA Admin & technical who handed 1 handler customer complaint & calibrator
• Supervise and monitor the quality of raw material with global specification to gain high quality and good for production.
• Supervise and monitor the quality of all finished products to maintain the company's high standard and meet the market requirements.
• Supervise the work activities of Quality Assurance Department to ensure that Technicians adhered to approved quality control procedures.

• Manage schedule calibration for all quality tools
• Support and providing pretest report for shoes factory
• Manage and ensure 6S implementations in QA & PC area
• Ensuring the implementation of SAP QM
• Support QA Manager to implement the sustainability with lead project re-use cone/vicone /core.
• Power User of SAP QM
• Coordinate with Global team related changing specification quality product in SAP QM
• Changing with Global team related revise or additional naming of spindle winding machine in SAP QM.
• Support and lead of ecotax re-certification process.
• Support to provide presentation of KPI Monthly Report
• Support to training staff newcomer related quality.

2. Do comprehensive action to reduce complaint & increase customer satisfaction on Company product

• Review, examine and provide comprehensive analysis of internal & external complaint
• Reporting & review the Quality Control test and Process Control test to production department
• Control the preventive action plan every department related regarding the root cause of internal & external complaint.

3. Supports business development & marketing

• Support the business development to coordinate and monitor development new product and make up material in Manufacturing.
• Representative of QA Manager to join monthly meetings with shoes factory
• Maintain test report to factory (T1) of shoes
• Justify customer complaint / handled Customer Complaints including physically visiting customer plants and collaborating with production to identify and solve issues.
• Communication with commercial team & customer related Quality issue.
• Coordinate with Global team & the supplier to develop of new design Make up material.

4. Developing QA & PC team

• evaluating the performance of each people thru monthly score card.

• Do coaching for the lowest performance person

• Lead of internal QA Staff Meeting
• Lead Friday briefing to All QA team

5. Support QMR in order to ensure ISO 9001 implementation

• Coordinator of ISO 9001

• Controlling document of ISO 9001 in database for all dept

• Update & maintain the SOP in QA dept

• Audit internally to all dept related

• Provide the schedule, Lead and summarize report internal Audit ISO 9001

6. Follow the procedure & program related to safety concern:

• Follow work instruction related safety concern.

• Lead to collect and input SFHR finding to system Intelex

• Actively participate in program Occupational health &safety.

• Maintain, care and cleanliness of equipment supporting operations.

• Do loss prevention:

• Use safety equipment (PPE) appropriate
• Safety Shop Floor Meeting Attend daily and weekly.
• Implement and maintain the cleanliness (5S) of the activities within the scope of company.
• Active help in the investigation of workplace safety activities.
• Report any safety or environmental incident (Accident, near miss, unsafe action & unsafe condition)

• Keeping and controlling the implementation of 5S and H&S Policy in workplace area

• Responsible to the implementation and controlling of program Occupational health & safety ISO 9001 2015 and SMK3 in workplace area

7. Implementing all activity in their department in accordance with the environmental policy and developing corrective action plans with the ECCR when needed.

Authorities

1. Authorize minor corrective actions; escalate major actions to QA Manager.
2. Validate calibration schedules and ensure adherence to approved procedures.

General Qualifications

• Education: Bachelor's degree in chemical engineering or any related field
• Training: ISO 9001, ISO 14001
• Skill: SAP QM qualification
  
• Experience: experience in quality control min 10 years

Desirable:

• Understand Statistical Process Control
• Graduate from textile technology
• Lead Auditor certification