RN Health Center (Headache Center)

St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

Job Requisition: RNHEA001676
Employment Type: Per-Diem
Shift: Day
Hours Per Week: As scheduled

Hiring range: Starting at $36.67 hourly

Location: Rao Outpatient Pavilion

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

• Patient Assessment: During patient visit, assesses the patient’s physical/psycho-social status, reviews medications and confirms medication reconciliation as appropriate. Obtains vital signs, height, and weight. Provides results of assessment to provider and documents findings in the patient’s medical record. Analyzes relevant data and integrates assessment results into care planning, goals, and outcomes. Completes over the phone triage providing results of assessment to provider and documents findings in the patient’s medical record.
• Patient Care: Collaborates with the provider to formulate and implement a plan of care as appropriate based on assessment and diagnosis. Refers patients to case manager/social worker to ensure access to additional services and resources. Assures consistency in standards of care and the provision of care meets all applicable regulatory standards to ensure patient safety. Triages calls from patients, family members and community health providers. Engages in relationship-based care to create a caring and healing environment. Advocates for patients and families.
• Communication: Applies patient specific communication skills in interactions that are culturally sensitive and population/age specific. Language barriers and sensory can cognitive deficits are accommodated as needed. Communicates information to the provider that is pertinent, timely and concise. Manages conflict among other team members in a direct and effective manner.
• Patient Education: Provides information to patients and family with consideration to individual needs. Assesses barriers to learning and motivation. Consults with other members of the care team to enhance patient and family education. Participates in developing patient education materials. Reviews patient educational materials with patients and their families. Provides patients with appropriate teaching materials and resource booklets.
• Clinical Leadership: delegates and/or assigns care that is consistent with role, scope of practice and abilities to other clinical care staff. Actively participates in problem solving. Provides feedback to other members of the care team to enhance their education and knowledge. Coordinates care across the team. Conducts research as needed to respond to patients’ questions and concerns. Uses critical thinking skills to analyze data to support clinical decision making. Displays an ability to solve problems, reason and learn utilizing evidence-based practice. Ensures staff practices within scope of practice.

Education, Training & Experience:

• Graduate of an accredited school of nursing. BSN preferred.

Certifications / Licensure:

• Registered Nurse credentialed from the New York Board of Nursing obtained prior to hire date or job transfer date BLS Provider obtained within 3 Months (90 days) of hire date or job transfer date.

Required Skills and Attributes:

• Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
• Must be able to multitask while remaining professional, focused, composed and positive.
• Excellent customer service skills and must display integrity, friendliness, and compassion.
• Must be able to establish an appropriate and effective rapport with others.
• Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
• Problem solving skills.
• Proficient with Microsoft Office products: Outlook, Word, Excel
• Strong organizational skills.
• Effective interpersonal skills.
• Ability to work as part of a team and independently.
• Must be able to speak, read, write and follow instructions in English.