RN Director of Telemetry and PCU - Full Time-Days

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelor’s degree in nursing required
• Master’s degree or enrollment in master’s degree program within 3 years

Experience / Qualifications

• Current RN licensure in the state of Florida
• BLS certification through the American Heart Association for Healthcare Providers.
• Minimum of five years’ experience as an RN in acute care setting
• 3-5 years demonstrated leadership experience in a titled supervisory or managerial level role.
• Ability to work effectively and creatively with others.
• Ability to utilize process and management skills.
• Ability to think clearly, plan well, and communicate so that others can follow.
• Ability to handle stress, respond with maturity, and maintain a sense of perspective.
• Ability to analyze data for patterns and opportunities.
• Exceptional Service recovery skills
• Physical stamina necessary to spend long periods of time actively moving about the unit/hospital.

Summary Position

This position is responsible for planning, directing and operating the Progressive Care unit, Telemetry, and Monitored telemetry teams in accordance with the professional standards of the clinical disciplines, applicable regulatory requirements and strategic/business objectives of the organization. The Director provides strategic leadership in assessing, developing and implementing initiatives/activities which improve patient safety/quality, financial performance, maximize effective utilization of resources, enhance patient outcomes/service satisfaction of all identified customer groups and generate a competitive advantage for the organization.

• Developing and managing the operations, personnel and budgets for the assigned departments.
• Analyzing current/new service delivery models to develop change recommendations.
• Scheduling, processing/submission of payroll and mid-year/annual evaluations for all direct reports.
• Developing/implementing/monitoring quality improvement initiatives to enhance/streamline current procedures/processes and take advantage of organization initiatives.
• Establishing and ensuring that overall objectives relating to consistency of standards and customer service are achieved.
• Guides the staff in the implementation of current clinical evidenced based practices and maintains the associated competencies.
• Ensures optimal utilization of resources (including but not limited to staff, equipment, and supplies) and implements resources according to need.
• Performs other duties as assigned within scope of one’s practice as identified by the Assistant Chief Nursing Officer, or their designee.
• Understand and supports the mission, vision, values of Jupiter Medical Center. Assures that staff is cognizant of principles, expectations and of the responsibility of all team members to support and foster them.
• Effectively adapts and adjusts to changing conditions, stressful situations, and the daily pressure of a dynamic system. Assists staff in adjusting, clarifies the rationale for change, and providers information and a forum in which to process events.
• Consistently maintains a positive attitude and identifies strategies that contribute to positive relationships within the institution, between physicians and staff, the multidisciplinary team, and administration.
• Seeks performance improvement opportunities and inspires creativity and innovation in process improvement.
• Strong articulation skills (verbal and written).
• Communicates relevant material to the ACNO or designee regarding progress with projects, status of the budget, staff morale, etc. Is open to suggestions and to new ways of approaching problem resolution.
• Demonstrates ability to anticipate budgetary needs and develop an appropriate budget. Monitors and maintains personnel and supply budget within targets. Analyzes and justifies variances. Demonstrated fiscal ability.
• Exercises judgment to reach decisions, considering individual needs and the good of the organization. Defends sound decisions with facts regardless of opposition and pressure. Works toward consensus whenever possible.
• Responds quickly and effectively in crisis situations.
• Objectively evaluates staff annually. Identifies employee opportunities for improvement and strengths, collaborating with the employee on identifying goals and a plan for attaining them. Assures that staff has opportunities for on-going education, annual competencies, and one to one supervision when warranted. Initiates Performance Improvement Plans and/or disciplinary actions to support clinical standards and hospital policies.
• Participates in professional organizations.
• Effectively uses and role models current management techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
• Supervises the development of service policies, procedures, and operating guidelines. Collaborates with other services within the division. Ensures that information is disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces all hospital and personnel policies and procedures.
• Lead and/or serve on hospital and Patient Care Services committees, teams, and work groups as required.

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively. Guides and supports the professional development of individuals so that they can fulfill future job/role responsibilities, define career goals, and establish development plans to achieve them; gives people constructive, developmental feedback and advice. Invests time and resources into building the capabilities of team members.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the organization toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance for ideas and accomplish “win-win” solutions. Emphasizes the importance of people’s contributions; lets staff know why their work is important and how it will benefit themselves and others; ties work activities to people’s personal career goals and life interests.

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Makes long-range plans by formulating business objectives and setting priorities which support organizational change in light of the internal and external trends. Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization; recognizes and rewards staff based on how their actions support the broader needs of the organization.

Being a Champion for Change and Innovation

Challenges the status quo; Stands alone and speaks out in defense of personal principles; Encourages people to question existing methods, practices, and assumptions. Effectively balances risk and opportunities; thinks through potential positive and negative outcomes; Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to develop new or improved processes.

Navigating Organizations

Understands the capacity, ability, and potential results of internal and external stakeholders as well as politics on organizational functioning and success. Understands the value and ability of internal and external stakeholders, as well as the effect of culture and politics on organization function. Understands how work gets done in organizations; builds networks that allow them to efficiently drive projects through the organizational structure; maximizes productivity while staying within constraints of formal organizational policies and rules.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the organization and stakeholders.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Setting a Strategic Vision

Acts as a catalyst for organizational change by building a shared vision with others which ensures alignment of the organization’s vision, strategic plan, mission, and values; influences others to translate vision into action. Identifies and articulates the strategic goals and direction of the organization, division, or group; establishes connections between short – term and long-term objectives.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback to others; recommends proper training and coaching when appropriate; ensures recognition for positive results and takes corrective actions to resolve performance problems as appropriate.

Physical Requirements

This job can be physically demanding at times requiring stooping, sitting, standing, and walking for long periods of time. The team member will need to frequently assist lifting patients and heavy equipment. Must be able to work in a stressful environment, work independently, making sound decisions, detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs, carry and lift up to 50lbs.

Threshold Requirements

• These threshold requirements are required and completed yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.