Risk & Monitoring Analyst IV

You'll own quality assurance reviews of transaction monitoring system investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. You'll lead calibration sessions, train new analysts, and present findings to senior stakeholders to drive continuous improvement in investigation quality.

Responsibilities

• Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas
• Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements
• Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates
• Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings
• Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders
• Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance

Requirements

• 6+ years of experience in quality assurance, quality control, audit, or financial crime investigations within a regulated financial services environment
• Working knowledge of BSA/AML laws, regulations, and requirements, with demonstrated ability to apply risk-based judgment when reviewing complex investigations
• ACAMS certification or equivalent AML qualification
• Proven experience producing compliance metrics, dashboards, and performance reporting for operational and compliance stakeholders (proficiency in Google Sheets/Excel and Google Slides/PowerPoint)
• Track record of presenting QA findings, root cause analyses, and procedural recommendations to senior compliance and operations leaders across multiple regions
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Benefits

• Equity
• Medical, dental, and vision benefits