Revenue Operations Associate (L2) at CoinGecko – Malaysia | Jobyssey

In this role you will maintain and document sales processes and playbooks, manage HubSpot day-to-day, and identify automation opportunities to reduce manual work. You will update and run operational dashboards, deliver analytics and AI-assisted insights, validate forecasts, manage lead routing and commission data, and complete assigned operational projects.

Responsibilities

Maintain sales process documentation and playbooks
Identify automation opportunities within the sales funnel
Update and maintain operational dashboards
Implement AI-assisted automations to generate leadership insights
Provide data and analysis for strategic planning and the annual operations roadmap
Validate forecasting data and contribute to weekly forecasting
Enhance forecast accuracy using automated signals and pipeline hygiene triggers
Ideate build and execute scalable sales plays and growth strategies
Provide day-to-day HubSpot CRM support
Use AI tools to troubleshoot logic and automate repetitive admin tasks
Support sales enablement by updating training materials and collateral
Administer lead assignment and routing processes
Develop adaptive routing logic based on seller capacity and lead quality
Execute regular data cleanup and automate detection of data inconsistencies
Pull performance data and prepare reports for commission administration
Complete assigned tasks and track progress for operational projects

Requirements

2-3 years experience in sales operations business operations or similar analytical role with at least 1 year in a customer facing role
Bachelor’s degree in Business Finance Analytics or related field is a plus
Good understanding of CoinGecko products customer needs and the crypto blockchain landscape
Good understanding of B2B sales processes and funnels and experience with operational systems
Proficiency with CRM tools (HubSpot) and strong spreadsheet skills (Excel Google Sheets)
Exposure to Xero B2B data tools marketing platforms and BI systems
Experience with Zapier n8n Claude Gemini and Google Apps Script for workflow automations
Strong analytical skills for gathering organizing and reporting data
Excellent organizational skills project management and attention to detail
Self-motivated resourceful entrepreneurial mindset
Strong communication and stakeholder management skills
Leadership ability to influence collaborate and drive improvements
Growth mindset and continuous learning orientation
Interest in blockchain cryptocurrency NFT web3 and metaverse topics

Benefits

Remote work flexibility
Life and hospitalization insurance for employee and hospitalization coverage for dependents
Virtual share options (subject to terms and conditions)
Bonus (subject to terms and conditions)
Parking allowance on claim basis
Monthly meal allowance of RM600 or SGD400
Annual learning allowance of USD500 on claim basis
Social activity allowance on claim basis
Annual company offsite

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Benefits