Revenue Management Support Specialist

City

Irvine

State

California

Job Location

Irvine Regional Office (Derian)

Position Type

Regular

The Analyst of Revenue Management & Business Analytics is responsible for analyzing data that supports the development, implementation and execution of strategies and tactics to maximize Essex’s revenue. This role will work to gather, analyze and evaluate data to identify revenue growth opportunities across all customer segments. A successful candidate will possess the ability to translate complex data into straightforward explanations and have the data visualization skills to supplement the narrative.

WHAT YOU WILL DO:

• Analyze operational metrics, historical trends, and relevant market data impacting property performance to determine pricing strategies for both new lease and renewal transactions.
• Utilize reporting and monitor key performance indicators (KPIs) to optimize pricing and achieve target occupancy rates.
• Set appropriate pricing strategy including base rent and concessions at the property level and evaluate system compliance.
• Develop and disseminate analysis to internal stakeholders on pricing areas to include, but not limited to, customer segments, product segments, lease types, competitive activity, distribution channel performance, and system parameters.
• Create and monitor exception-based reports to minimize revenue leakage.
• Proactively monitor KPIs and benchmarks to identify market, geographic, competitive, and overall business trends that warrant deeper analysis and advise stakeholders of potential effects/outcomes.
• Maintain and advance departmental data analysis tools, reports and resources.
• Support cross-functional projects related to revenue initiatives, product oversight, and/or operational efficiencies by ensuring consistent tracking and measurement of results.
• Contribute to new revenue opportunities, developing ad-hoc analysis to support growth strategies and pilot concepts.
• Actively track industry and consumer trends, competitive moves and other industry-related news.
• Identify areas of opportunity for revenue generation.
• Provide regular reporting regarding revenue trends and metrics related to the revenue management program and benchmark internal performance to competitive peer group by submarket.
• Assist with ad hoc reporting requests as needed.

WHAT YOU WILL NEED:

• Bachelor's degree in economics, finance, business administration, or another quantitative field required.
• 2+ years of experience in revenue management, preferably within a multi-family housing environment, is strongly preferred. Experience in business analytics, corporate strategy, management consulting, or related analytical disciplines may also be considered.
• Advanced Excel experience with basic knowledge of VBA.
• Experience in Tableau and Power BI preferred.
• Familiarity with revenue management concepts, tactics and processes.
• Results oriented with exceptional communication and analytical skills.
• Experience leveraging medium to large data sets and ability to determine appropriate data elements and structure to draw insights and create meaningful and actionable analyses.
• Ability to think critically and creatively, drawing from both professional and personal experiences to bring new ideas to the table and not merely executing tasks as directed.
• Be team-oriented with the ability to work collaboratively across functions, departments and with various levels across the organization.
• Passion for consumer data and intellectual curiosity.

WHAT THE JOB REQUIRES:

• Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods. Involves the use of standard office equipment such as computers, phones, and printers.
• The position includes in-person work requirements consistent with the hybrid policy located at Essex's corporate offices in Woodland Hills, Irvine, Bellevue or San Mateo. The hybrid policy is subject to change at Essex’s sole discretion.
• Requires the ability to sit or stand for extended periods. Minimal physical effort in the day-to-day tasks.
• Minimal travel may be required for occasional meetings, training, or conferences.

WHAT YOU WILL BRING TO THE TABLE:

• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.
• Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.

Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

New hires generally start between $83,000.00 - $102,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.

This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.