Retail Training Manager

Position Summary

Highlights:
• Location: Morumbi, São Paulo.
• Type of contract: Permanent contract, Full time
• Work Modality: [Hybrid – 4 days on site, 1 day remote]

Who are we?
Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can't.
Looking for more? Visit our website www.samsung.com or our career page HERE!

Role and Responsibilities

Job Description

We are looking for a manager responsible for Learning and Developing strategies for Retail area. This role connects business priorities to scalable training and development programs that strengthen retail execution, sales performance and leadership capabilities across teams, regions and partners.

This position offers the opportunity to shape learning initiatives in a complex, multi-category business, partnering closely with Retail, Sales and Marketing operations. The role has a direct connection to commercial performance and the customer experience.

Key Job Responsabilities

· Define and lead learning and capability development strategies aligned with retail and commercial priorities.

· Design and oversee onboarding, product training, leadership development and performance enablement programs for internal teams and retail partners.

· Translate business needs into practical learning activities that can be delivered consistently across channels and regions.

· Coordinate cross-functional teams and external partners to ensure effective execution, governance and continuous improvement.

· Establish KPIs and measurement frameworks to assess learning effectiveness, business impact and return of investment.

Requirements

• Bachelor’s degree in Business Area, Marketing, Education or a related field.
• Professional Experience: significant experience leading Learning & Development, capability building or commercial training programs, including team and stakeholder management.
• Specific knowledge / skills: Experience designing learning strategies for large or distributed audiences; strong project management; analytical and communication skills; ability to connect training initiatives to business outcomes.
• Languages: Fluent Portuguese and professional proficiency in English.

Skills and Qualifications

Why is Samsung Electronics the place to be?

Join a Global Team: Work with a dynamic and diverse team, constantly interacting with different cultures.

Tackle Big Challenges: Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.

Shape the Future: Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.

Make an Impact: Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.

Benefits:

· Comprehensive health and wellness programs

· Professional development opportunities

· Global networking and collaboration

At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.

[For Samsung Electronics Employees Only - Job Requisition Number: R121032]

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