Retail Banking Compliance Manager

Job Summary

Support Retail Banking compliance by advising on regulatory requirements, reviewing products and processes, conducting compliance monitoring, and collaborating with stakeholders to ensure adherence to policies and regulations.

Responsibilities

• Advise Retail Banking business on compliance for daily activities, products, and customer-related matters to ensure regulatory adherence
• Review retail banking products, processes, and initiatives for compliance with regulatory requirements and internal policies
• Guide business and frontline teams on regulatory requirements, compliance policies, and procedures to maintain standards
• Conduct compliance reviews and monitoring across retail banking operations to identify gaps and recommend remediation actions
• Support implementation and periodic review of compliance policies, procedures, and internal controls aligned with regulations
• Assist in regulatory and compliance projects including new product launches, process changes, and system enhancements
• Monitor regulatory developments and evaluate their impact on Retail Banking business operations
• Collaborate with business units, Operations, Risk, Legal, AML/KYC, and other stakeholders on compliance matters
• Assist in regulatory inspections, internal and external audits, and compliance reviews by preparing documentation and following up on findings
• Prepare compliance reports, management updates, and regulatory materials to inform stakeholders
• Deliver compliance awareness training to business and frontline staff as needed
• Perform other compliance-related duties and ad hoc projects assigned to support the compliance function

Preferred competencies and qualifications

• Degree in Banking & Finance, Business, Law, Accountancy, Risk Management, or related discipline
• Experience in Retail Banking Compliance, Compliance Advisory, Compliance Monitoring, or Regulatory Compliance within a bank or financial institution
• Understanding of Singapore banking regulatory requirements and compliance frameworks
• Familiarity with MAS regulations and guidelines relevant to retail banking
• Experience with retail banking products, customer-facing activities, or banking operations is advantageous
• Strong analytical and problem-solving skills with attention to detail
• Effective communication and stakeholder management skills to collaborate with business and control functions
• Proficiency in Microsoft Office applications
• Relevant compliance certifications such as ICA, ACAMS, CACS, or other related qualifications are advantageous