Restoration Field Sales Coordinator

OVERVIEW

Jenkins Restorations upholds a vision to be the restoration firm of choice in existing and future markets while upholding Biblical values. The Restoration Field Sales Coordinator reports to the General Manager with accountability for providing excellent service for those who have been victims of disaster and for restoring property and lives with a servant’s heart. The Restoration Field Sales Coordinator is primarily responsible for business development and coordination of property damage service due to fire, water, and wind by performing the following duties. They should embody Jenkins Restorations’ core values, including, Can-do Attitude, Excellent Execution, Do the Right Thing, Actions of a Servant, and Responsible Stewardship (C.E.D.A.R).

JOB RESPONSIBILITIES for the Restoration Field Sales Coordinator:

• Conducts marketing of new insurance adjuster(s), property managers, insurance adjusters, venders
• Pursues new jobs/assignments, interfaces with potential clients, insurance adjusters, and property managers
• Assesses the damages at the loss location
• Coordinates with employees and/or sub-contractors to mitigate damage
• Sells services through on-site visits, calls, and updates to clients, including Property Owners and Insurance Adjusters
• Responds to dispatched emergency calls, on-call - required to work night shift
• Visits project sites that have incurred catastrophic events from fire, water, and storm damage
• Accesses roofs when needed; ability to carry up to a 40' ladder from truck and set it up at the roof line of the associated property
• Collects signed authorization forms from homeowners and Insurance Adjuster contact information
• Obtains detailed description of emergency work performed from ESC and collects sub invoices needed to create invoice. (Prepared board up sheet completely)
• Upload job photographs
• All other duties as assigned

QUALIFICATIONS AND SKILLS:

• Education: Associates degree (A.A or A.S) or equivalent from two-year college or technical school with a record of strong academic achievement.
• Experience: At least Six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

The Restoration Field Sales Coordinator must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports, correspondence, and the ability to speak effectively to customers and/or employees of organization in the English language.

TECHNICAL SKILLS:

To perform this job successfully, the Restoration Field Sales Coordinator should have knowledge of industry related software be able to “touch type” and be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.); able to communicate via cell phone and appropriate apps.

REASONING ABILITY:

The Restoration Field Sales Coordinator should possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. They should also have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in the English language.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is also frequently exposed to moving mechanical parts and high, precarious places. The Restoration Field Sales Coordinator is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Appropriate safety equipment is furnished.

SUPERVISORY RESPONSIBILITIES:

This position has supervisory responsibilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.