Residential Program Coordinator

1. SUMMARY:

The Program Coordinator will work with consumers with varying abilities and needs in the residential setting. Responsibilities include supervision and training of staff, oversight of consumers programs and licensing regulations. Functions as the representative and point of contact for families, team members' and consumers. The position would also provide oversight of the Crisis beds and some of the service coordination of the crisis support services. Ensure smooth service delivery and management of the site.

Primary Responsibilities and Duties:

• Functions in accordance with the policies of Betty Jean Kerr People’s Health Centers, state and federal regulation, and within his/her professional code of ethics.
• Duties include assisting with the coordination of residential screening, selections and program admissions and various aspects of facility and program operations.
• Participates in the regularly scheduled team meetings and all required meetings.
• Assists with coordinating direct care worker schedules.
• Track resident health screens, TB test, staff training, and other compliance related tracking.
• Focus on providing a supportive residential treatment environment that promotes learning, developing, and practicing living skills to improve and enhance the community living.
• Provides individual, group, family and/or other practical supports and interventions, utilizing his/her experience and ability to meet the needs of the client and the goals of treatment, and engages in any other activity that meet those needs and goals.
• Participates in emergency services in order to provide rapid aid in cases of emotional crisis.
• Provides and/or coordinates a comprehensive follow-up to all clients for whom he/she has been responsible.
• Participates in and contributes to the various staff development activities of the Center.
• Participation in the responsibility of management needs, such as data collection, program evaluation, development of resources, and maintenance for services for program success, etc.
• Maintain needed house and residential supplies.
• Regularly participates in evaluation of self and assigned staff according to Center policies.
• Become involved in direct crisis intervention during regular business hours and on a rotating on-call basis after hours and weekends.
• Participates in hiring process and supervises facility-based staff.
• Participates in and contributes to the various staff development activities.
• Regularly review and monitor written documentation, providing corrective feedback and employee discipline as needed, to assure compliance with documentation requirements.
• Participation in the responsibility of management needs, such as data collection, program evaluation, development of resources, and maintenance for services for program success, etc.
• Participates in the regularly scheduled team meetings and all required meetings.
• Coordinates maintenance of the facility locations and coordinates utilization of internal and external resources.
• Be readily available to serve as back up to facility-based staff when they are unavailable (due to being with other clients, sickness, vacation, etc.) or in need of additional expertise.
• All other duties as assigned.

POSITION REQUIREMENTS:

Master’s degree in social work, mental health counseling, human Services or a related field and two years of post-master’s experience in a behavioral health setting.

Meets Department of Mental Health standards as a Qualified Mental Health Professional.

Residential experience preferred.