REMOTE Onboarding & Customer Support Representative

Remote Representative – Build Long-Term Client Relationships

Location: U.S. & Canada | 100% Remote

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families. Our continued growth is rooted in trust, service, and long-term relationships—creating a stable and purpose-driven career opportunity.

We are currently seeking client-focused Remote Representatives to connect with families through Zoom-based virtual consultations. This role allows you to serve clients, build lasting relationships, and grow your career—all from the comfort of your home.

Why This Role

Proven Stability
Consistent growth, including over 20% expansion last year—even in challenging economic conditions.

Essential Industry
Provide services that families rely on for long-term security and protection.

100% Remote Flexibility
Work from anywhere in the U.S. or Canada—no commute required.

Client-Focused Model
Conduct virtual consultations only—no in-person appointments.

What We’re Looking For

• Strong communication and relationship-building skills
• Basic computer proficiency and comfort with virtual platforms
• Reliable work ethic with strong accountability
• Professional, positive, and personable demeanor
• Effective time management and organizational skills
• Leadership or management experience is a plus, but not required

No prior insurance experience is needed—comprehensive training and mentorship are provided.

What We Offer

Work From Home
Enjoy the flexibility and convenience of a fully remote career.

Weekly Pay
Earn consistent income on a proven, structured schedule.

Performance Bonuses & Structured Contracts
Additional earning potential tied directly to your performance.

Comprehensive Benefits

• Health insurance reimbursement
• Life insurance coverage
• Retirement plan options

Flexible Schedule
Create a work schedule that fits your lifestyle.

Residual Income Opportunities
Build long-term earnings through renewals and ongoing client relationships.

Interview Process

All interviews are conducted via Zoom video conferencing to ensure safety, convenience, and accessibility.

Ready to Get Started?

If you’re looking for a remote career where relationships matter, growth is real, and your work makes a difference, we encourage you to apply today.

Build a meaningful future with AO—right from home.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.