Relocation Accounting Coordinator

Relocation Accounting Coordinator

Location – Guildford

Job type – Full-Time

Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week)

Contract type – Permanent

Hybrid working – Two days office, three days remote (upon successful completion of probation);

Full-time in the office for the first 3 months

Closing Date: 21 October 2026

K2 Group is an independent and international provider of mobility services. The Group includes six K2 brands, each with its own service speciality:

• K2 Relocate – relocation services
• K2 Bespoke – VIP relocation services
• K2 X Border – immigration services
• K2 Indx– advisory and assignment management services
• K2 AlphaTech– inhouse technology team
• Twelve Degrees- inhouse stakeholder communication agency

Each K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human-centric service.

A deeper dive into K2 Group

Founded in 2002 and headquartered in the UK, K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in removals or property sectors, our origins in HHG/move management and HR allowed us to take a consultative, client-centric approach from the start.

Our early success stemmed from streamlining the household goods shipping process for organizations with varying transfer volumes, providing a fully managed service through a network of accredited partners. As our reputation grew, clients sought our expertise beyond shipping, leading to the expansion to destination services in 2008. To support this growth, we expanded our global presence, establishing operations in France, Sweden, Singapore, Australia, South Africa, the USA, the UAE, Brazil, Romania, and most recently, China - in Q4 2024.

Over close to 25 years, K2 has grown significantly, developing a suite of service offerings. We wanted to give each of these offerings its own identity, so in 2026, we chose to rebrand, transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values, contributes to K2’s world-class NPS® of 82 and it’s Great Place To Work® accreditation, and is driven by the same unwavering commitment to human-centric service delivery. However, each brand has its own speciality as detailed above.

With 15 offices across 11 countries and a partner network which spans 186 countries, K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this, we have made multiple sustainability commitments, including establishing a partnership with EcoVadis, a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal, which puts us within the top 5% of all companies rated in 2025.

Delivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us, our employees are our family. Their wellbeing and their professional development is a top priority, as evidenced by our Great Place To Work® certification; by the range of initiatives (e.g flexible working, charity days, active social calendar) and opportunities (training, secondments, international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic, our five-year business strategy which defines the way in which we will grow until 2027.

The role

K2 Corporate Mobility offers its clients a cutting-edge cloud platform that delivers proven solutions focused on the optimisation of recurring relocation related expenses.

The role of Relocation Accounting co-ordinator (RAC) plays a key role in the Professional Services team by ensuring the highest quality of work is being delivered on time and to client expectations. The RAC role is to offer support to the RA Operations Lead by assisting with the execution and delivery of the global RA (Relocation Accounting) service. The successful candidate will be an integral part of the continued growth and development of our unique and innovative products and services within this exciting area of business and the industry as a whole.

Candidates are not expected immediately to be masters of the full spectrum of technologies used but are expected to quickly become technical gurus and masters of all skills required to launch solutions for our clients; steadily building their knowledge of K2’s technology platforms and the recurring expense domain.

Reporting to:

Relocation Accounting – Operations Lead

Main duties and responsibilities

• Ensure timely delivery of data to K2’s RA’s partner for tracking and reporting
• Reconcile between different technology platforms to ensure all relevant data is being captured and accurate.
• Ability to work on own initiative and investigate discrepancies within large data sets
• Assist in delivery of the funding process for all clients i.e. the process for requesting money from the client to make approved client disbursements.
• Assist with the setup of new clients across all technology platforms ensuring all personnel have been provided with the relevant access.
• Ensure clients are correctly invoiced for all costs paid on their behalf, ensuring the applicable fees have been applied and all relevant fields updated in the system.
• Assist in the client’s data acquisition process and resolve data integrity issues
• Perform extensive data validation/quality assurance analysis within large datasets
• Ensure Implementation Project Management is updated on actions and deliverables during any implementation.
• Assist in pre-go-live user acceptance testing (UAT) and respond quickly to issues that arise
• Ensure all regulatory requirements are met
• Establish a high level of credibility and manage strong internal and external working relationships
• Approving and processing of expenses in-line with policy guidelines
• Manage rent, deposit, tuition and ad-hoc payments, including ongoing monthly rental payments for assignees, predominantly for key complex clients, which may require external/client interaction.
• Reconcile costs to ensure accurate capturing of spend data for reporting and billing purposes
• Prepare and deliver client reporting including Ad hoc at agreed intervals
• Perform other duties as assigned
• Diary management and prioritisation of daily workload
• Demonstrates a sense of ownership and responsibility
• Works closely with the Operations Lead to seek and implement opportunities to streamline processes and enhance efficiency.

Experience: Skills / Abilities & Knowledge – all essential

• Proven ability to manage and complete complex tasks to a high level of accuracy and under pressure
• Excellent analytical, problem-solving, and troubleshooting skills
• Strong focus on accuracy, with the ability to spot errors and inconsistencies in expense submissions and reporting.
• Accurate administration skills
• Strong attention to detail, self-motivation, and solution-oriented
• Ability to manage workload efficiently
• Exceptional written and verbal communication skills
• Excellent customer service skills
• Confident interpersonal skills
• Financial accounting knowledge
• Experience of multi-currency and cross border payments
• Ability to proactively liaise with the third-party vendors and assignees
• Organizing and prioritizing daily/weekly tasks
• Attention to detail and accuracy
• Ability to meet deadlines
• Team Player
• Adaptable to change and works well under pressure
• Advanced skills in Microsoft Office Excel
• Microsoft Office Suite proficiency

Accountability

• For Office & Personal H&S
• Complying to GDPR & ISO
• Complying to relevant legislation

Training and Education

• None

Other Information

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment. We expect all employees to implement and promote its policy in all aspects of their work.

All candidates require proof that they have the right to work in the UK. Satisfactory references will be required and undertake a pre-employment health check.

Please contact the HR team at [email protected] if you need reasonable adjustments to participate in the recruitment process.

We look forward to hearing from you.

At the beginning of 2025, K2 was recertified globally as a Great Place To Work®.

Great Place To Work® is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role.

As part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience.