Relationship Manager

A Relationship Manager creates and preserves strong relationships with clients, partners, or members of their team. Should have a good understanding of the company’s products and services. They must also have a great communication skill in order to know how they can best help clients with their needs and strengthen the relationship between the organization and the customers.

• Through direct and indirect means, relationship managers help firms improve relationships with clients and partners.

• Relationship management has two areas of focus: clients and business partners.

Responsibilities

• Building positive relationships with customers (Investor Landlords).

• Assisting with generating new business.

• Identifying opportunities for greater profits.

• Understand customers (Investor Landlords) needs and develop plans to address them.

• Resolve customer complaints quickly and effectively.

• Identify Upselling and cross-selling opportunities.

• Promote High-quality sales, supply and customer service processes.

• Aim to preserve customers (Investor Landlords) and renew contracts.

• Approach potential customers (Investor Landlords) to establish relationships, which includes signups of New Property Management Agreements.

• Gain solid knowledge of competitors.

Qualifications

• Bachelor's Business Administration and/or related field.

• Minimum of 3-5 years’ experience in the field, brokerage experience in a must.

• Experience in Property Management Sales, Agreement and Conversions (required).

• Basic Dubai Leasing terms and procedure.

• Basic knowledge in Sales (Secondary Market and Off-Plan).

Keyper Guiding Principles & Values

· Data-Driven, Tech First

· Committed to Exceptional Experience

· Holistic Ownership

· Challenging the Status Quo

· Together for Growth

· No Finish Line