Relationship Manager - HF_HOUSING FINANCE_0412_5916_1002600

Relationship Manager – Home Finance / Mortgages

Company: Kotak Mahindra Bank
Department: Home Finance / Mortgages
Role: Relationship Manager
Location: Indore

Role Purpose
Drive Home Finance and mortgage business through customer acquisition, DSA and builder relationships, while ensuring strong customer service and adherence to banking processes.

Key Responsibilities

• Source Home Loan and mortgage business through DSAs, builders, connectors, referrals and market networks.
• Develop and maintain strong relationships with DSAs and builders.
• Identify prospective customers and generate new business opportunities.
• Understand customers’ financing requirements and recommend appropriate lending solutions.
• Manage leads from sourcing through documentation and loan processing.
• Coordinate with credit, operations and other internal teams for smooth case processing.
• Monitor the sales pipeline and work towards assigned business targets.
• Maintain strong relationships with existing and prospective customers.
• Ensure proper documentation and adherence to KYC, compliance and internal policy requirements.
• Track market developments and competitor offerings within the assigned geography.

Preferred Skills

• Home Loan / Mortgage Sales
• DSA & Builder Relationship Management
• Customer Acquisition
• Business Development
• Relationship Management
• Negotiation & Communication
• Loan Documentation & Processing
• Local Market Knowledge

Preferred Experience Relevant experience in Home Loans, Housing Finance, LAP or Mortgage Sales, preferably with a bank, HFC or NBFC.