Regular Devops Engineer/ 1 SO

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients' individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.
• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

We are seeking a skilled and dedicated DevOps Engineer to join our team. The successful candidate will be responsible for ensuring the smooth operation of all assigned IT systems in accordance with defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This role is crucial for maintaining the operational functionality of our systems and supporting our online shop operations.

Key Responsibilities:

• Service Lifecycle Management: Plan the service lifecycle from initial setup to decommissioning, and implement preventive measures to maintain operational functionality.
• Monitoring Solutions: Create and execute monitoring solutions to ensure the continuous performance of shop systems.
• Service Request Management: Handle bug reports and service tickets efficiently.
• System Maintenance and Development: Maintain and further develop existing systems, addressing vulnerabilities as they arise.
• Incident Management: Analyze, troubleshoot, and document operational incidents to ensure quick resolution and prevent recurrence.
• Project Support: Support various projects throughout all phases of the project lifecycle.
• On-Call Duty: Participate in on-call duties on a rotational basis (minimum one week per month, Monday to Sunday) to provide 24/7 monitoring and support for shop systems.
• Team Collaboration: Work closely with the team responsible for shop operations, ensuring seamless integration and operation of 200 software artifacts (microservices, databases, etc.).

Must-Have:

• Ansible / Python (for scripting and internal applications)
• JVM/SpringBoot (90% of applications, essential for incident management)

Nice-to-Have:

• RunDeck
• Jira
• Confluence
• Grafana
• Kibana
• AppDynamics

Project Technology:

• Focus on DevOps with an emphasis on Operations
• Shop systems are monitored 24/7

Hybrid work model: 3 days from the office, 2 days of home office.

Office locations:

Warszawa, Lublin, Poznań.
Fluent communication skills in English and Polish (minimum B2 level), both written and spoken.

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at: