Regional Sales Engineer - Northeast Region

This position is responsible for coverage in PA, NY, NJ, RI, CT, MA, NH, VT, ME and Canada and must reside in close proximity.

Summary

The Sales Engineer is a technical, hands-on outside sales professional. This position is responsible for selling all Ipsen products and solutions, particularly ICS (aftermarket) categories including engineered components (retrofits), parts and field service. This role will have a special focus on developing and maintaining profitable relationships while maintaining a professional image of the company. The Sales Engineer will learn to technically understand vacuum and atmosphere products, develop the market of the territory or products assigned, develop customer and prospective relationships, and meet sales objectives. This position requires strong communication with the Regional Sales Owners and Regional Service Managers within given territories and the ability to communicate needed resources to help grow the full line of Ipsen offerings.

Essential Duties and Responsibilities

• Technically support customers by evaluating their Ipsen equipment for potential areas of future failure.
• Consultative sales approach to present both short term and long-term maintenance and support plans which may include replacement parts, retrofits/upgrades, modernizations and visits from the Ipsen field service team.
• Perform professional presentations or demonstrations of company product(s)/service(s) while on-site.
• Build and maintain relationships with multiple stakeholders within each account.
• Assist in the developing of pricing and sales strategies for market shares and product lines we are emphasizing for growth while providing accurate and detailed information for quotable opportunities.
• Assist as requested with orders in process by attending meetings with the customers and facilitating both problem resolution and timely payments.
• Emphasize product/service features and benefits, negotiate pricing, discuss credit terms, and prepare sales order forms and/or reports as requested.
• Ensure follow-up by passing leads through proper channels with calls to action, dates, complete profile info, sources, etc. Perform some project management to make sure prospecting to PO is organized.
• Actively manage schedule to adequately cover assigned territory in a time-efficient manner.
• Maintain accurate records; including sales call reports in Salesforce.com, expense reimbursement forms in Concur, billing invoices, and other documentation.
• Assist in developing monthly forecast.
• Make front-line assessment of market conditions and advise company Managers and marketing staff of findings.
• Build and maintain ongoing awareness of new products and services, competitor activities, and other research.