REEF INDUSTRIES - IT ADMINISTRATOR

TITLE: IT Administrator

POSITION OBJECTIVE: The IT Administrator position ensures the stability, security and performance of the company’s technology infrastructure.

QUALIFICATIONS:

Bachelor’s degree in computer science, Information Technology, or related field, or equivalent combination of education
5+ years of progressive IT experience.
Strong knowledge of Windows Server, Windows 11, and enterprise networking.
Hands-on experience with SQL Server, M365 administration, and Entra ID Sync.
Familiarity with SD-WAN, IP telephony, NAS, and remote access technologies.
Experience with server hardware, Barracuda Backup, and IP-based surveillance
systems.
Proficiency in switch configuration, including VLAN setup.
Development experience with PHP and MySQL.
Excellent problem-solving skills and ability to work independently.
Strong communication skills for effective end-user support.
Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
Capable of effectively managing job-related stress and fostering productive workplace interactions

JOB RESPONSIBILITIES:

Administer and maintain Windows Server 2019, Windows 11, Windows 10, and Ubuntu Server environments.
Familiarity with endpoint management tools.
Manage Microsoft 365, including Entra ID Sync, Intune, Exchange and related services.
Provide user support for Office 365 applications, including Teams, Outlook, and Excel.
Configure and support SQL Server databases.
Develop and maintain web applications using PHP and MySQL and/or SQL Server.
Oversee IP telephony systems and ensure seamless communication.
Implement and maintain SD-WAN solutions for optimized network performance.
Manage Remote Access Services with Multi-Factor Authentication (Duo).
Support Remote Desktop Services for secure remote connectivity.
Perform Dell server maintenance, firmware updates, and hardware lifecycle management.
Administer existing Barracuda Backup solutions for data protection and disaster recovery.
Evaluate cloud-based solutions for user productivity including but not limited to managed file transfer, cloud backup, and remote access.
Maintain Network Attached Storage (NAS) systems.
Oversee Surveillance Systems with IP Cameras for physical security integration.
Configure and maintain Cisco and Netgear switches, including VLAN setup and network segmentation.
Monitor system performance, troubleshoot issues, and ensure high availability.
Collaborate with IT leadership on infrastructure improvements and security best practices.
10% travel or less may be required per month
Perform other duties as requested by management