Rancher Success Manager

Location: Austin and Lockhart, Texas. Full time, in person.

About Drover

Drover is building a virtual fencing ear tag for cattle, and the platform around it to run the modern ranch.

Fencing is one of the oldest unsolved problems in agriculture. Ranchers spend billions of dollars a year building and maintaining physical fences, and every fence line locks land into a grazing pattern it wasn't made for. Virtual fencing is changing that, a generational shift in how ranches are run, bringing precision and productivity gains to an industry that has to feed a growing population with fewer resources.

But every system on the market today requires a collar: bulky, infrastructure-dependent, and built around electric shock. We're taking a path the industry thought impossible. We've shrunk virtual fencing into the ear tag, the form factor every cattle producer on earth already uses. Our tag combines low-power GPS, cellular and satellite connectivity, embedded sensing, solar power, and patent-pending muscle stimulation that guides cattle directionally rather than shocking them. Ranchers tag their cattle once and immediately start running their operation from their phone.

We were founded by Callum Taylor (Harvard, EE & fifth-generation ranching family) and Samuel Aubin (USYD, CS), who both grew up in Australian ranching towns. We built a working ear tag and a patent-pending stimulation method in twelve months (five times faster than competitors), and are now scaling manufacturing to put the technology on every head of cattle in the USA, Australia, and New Zealand.

We closed an oversubscribed seed round, signed a top-tier contract manufacturer, and are on track to launch commercially in Texas in Q1 2027.

We're headquartered in Austin, Texas.

About the role

As Rancher Success Manager, you will be the face of Drover on the ranch. You'll run our trial ranch in Lockhart, Texas, lead early customer deployment, and be the direct contact if issues arise with local customers. You will work with our software and hardware engineers to guide the development of our software and hardware products, based on learnings from deployments and ongoing feedback from ranches.

We're an early-stage startup. This is a hands-on role for someone who has experience with cattle, can directly connect with ranchers, and is comfortable with new technology. Over time, you'll build Drover's presence in the ranching community and grow the team that supports our customers nationally.

What You'll Do

• Run day-to-day operations at our trial ranch in Lockhart: tagging, moving cattle with the system, and running structured trials with the engineering team

• Lead deployments on customer ranches, from initial setup and training through to ranchers running the system on their own

• Be on call for customer issues, troubleshoot in the field, and escalate to engineering when needed

• Gather feedback from ranchers and turn it into clear product direction for the engineering team

• Field inbound interest from ranchers across the country and keep prospective customers engaged

• Represent Drover with the founders at rodeos, trade shows, and in the ranching community

Requirements

• 3+ years experience working on a family ranch or as a ranch-hand and can speak to ranchers on their terms

• Comfortable with technology and pragmatic about making it work in the field

• High energy, self-directed, and happy traveling to operations

• Strong communicator, in person and over the phone

• Willing to relocate to the Austin or Lockhart, Texas area, and willing to travel to customer ranches

• Valid driver's license

Nice to have

• 2+ years leadership experience, overseeing teams in an office or ranch environment

• Experience with livestock technology (virtual fencing, EID, herd management software)

• Customer success, sales, or field service experience

• Cattle handling and low-stress stockmanship training

• Existing network in the Texas ranching community

Note: Even if you don't have all of the above and still think you're an excellent candidate, please reach out. We're always open to great people with core skillsets who are willing to push and learn.

Benefits

• Meaningful equity package with a high trajectory start-up

• Company truck

• Health, dental, vision insurance

• Paid family and medical leave

• Unlimited PTO

• Collaborative environment with emphasis on strong team culture

• High ownership role and responsibility