R&D Field Account Manager Strategic Accounts

The R&D Field Account Manager Strategic Accounts is a field-based role who drives early‑stage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular on‑site presence at discovery and R&D labs, supporting pilot and clinical‑phase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams.

Key Responsibilities & Tasks

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
• Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
• Identify and prioritize early‑stage technology seeding opportunities by translating R&D process needs and discovery‑stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business
• Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing‑sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
• Support pilot and clinical‑phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing‑sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
• Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
• Execute structured handovers of validated programs to the commercial scope
• ging stakeholder maps, process context, validation evidence, and next actions

Qualifications & Skills

• Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
• 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
• Strong stakeholder management across customer R&D networks and internal matrix teams
• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering
• Fluent English
• Willing to travel >50% as this role is heavily focused on external customers

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.