Quality & Process Engineer in Springfield

Job DescriptionJob Description

Our History:

The Storyteller Overland vibe started out as a drawing on a restaurant napkin in 2017 illustrating a desire to help people live more adventurous lives. Back then, very few had ever heard of an adventure van, and some at the restaurant table with Founder Jeffrey Hunter had doubts it would ever sell.

The company officially launched in 2018 with a humble yet confident team of seven employees. Over the next year, we worked on launching our MODE 4x4 and finding dealer partners to work with, and finally, the dream was turning into a reality.

We’ve been fortunate to be full speed ahead since then. We’ve added sister companies to our galaxy and built out quite the impressive team – hopefully you included. We hit 500 vans built, then 1,000, then so many more that these milestones became difficult to keep track of. We’ve added new vehicles to our lineup and have built a massive community of like-minded adventurers that also continues to grow.

Today, Storyteller Overland is the most expansive adventure vehicle company in North America built on an authentic spirit of adventure, a passion for exceptionally well-crafted rigs, and a deep love and affinity for the community of owners we serve.

As we reflect on our history, though, we remind ourselves that our best ideas are still ahead of us, not behind us. Here’s to saying yes to the next grand adventure!

Workplace Vibe:

We are proud to have a values-based culture, which means we focus less on rules & transacting and more on values & transforming. Our goal is to create workplaces and spaces where great people can do great things in order to thrive and flourish both professionally and personally.

Quality & Process Engineer Role Overview:

As a Quality & Process Engineer you will be a key component to Storyteller’s Technology, Engineering, and Design (TED) team. You will work hand in hand with our production, quality, purchasing, service, and management teams to continuously improve our safety, quality, cost, and delivery metrics all while being an exceptional team player and a superior brand ambassador of our reputation within our vibrant community of vanlifers, adventure seekers, and outdoor enthusiasts.

General Responsibilities:

• Evaluate production processes, equipment, and safety practices to identify risks and recommend improvements that enhance safety, quality, and operational performance.
• Develop, maintain, and continuously improve standardized work instructions, process documentation, and manufacturing procedures.
• Lead and support engineering change management activities to ensure timely and effective implementation of process and product changes.
• Identify opportunities for assembly aids, tooling, fixtures, and ergonomic improvements that increase productivity while reducing variation and operator fatigue.
• Partner with Product Development and R&D to support design validation, manufacturability, and successful new product introductions.
• Contribute to the design, development, and continuous improvement of production training programs and standardized work.
• Collaborate cross-functionally with Engineering, Production, Supply Chain, Quality, Safety, Customer Experience, and other business partners to resolve manufacturing challenges and improve overall operational performance.
• Conduct time studies, cycle time analysis, line balancing, and workflow assessments to identify bottlenecks and increase throughput.
• Analyze production data and prepare reports, dashboards, engineering documentation, defect trends, and project updates to support data-driven decision-making.
• Support Root Cause Analysis (RCA) and the implementation of effective corrective and preventive actions (CAPA) to eliminate recurring issues.
• Contribute to the development, implementation, and continuous improvement of Advanced Product Quality Planning (APQP) processes, including PFMEA, Control Plans, SPC, PPAP, and related quality systems.
• Develop, implement, and support layered process audits and manufacturing process audits to ensure compliance with established standards and drive continuous improvement.
• Champion Lean Manufacturing, Six Sigma, 5S, visual management, and continuous improvement initiatives throughout the operation.
• Foster a culture of quality, accountability, safety, and continuous improvement by building strong partnerships and co-elevating team members through collaboration, cooperation, and camaraderie.
• Perform other duties and special projects as assigned.

Work Schedule:

• Compressed: Operating hours are 6:30 to 5 pm M - Th

Qualifications/Skills:

Experience in manufacturing/assembly environment, lean manufacturing experience a plus, experience with general hand/shop tools and willing to be hands on as needed, ability to effectively prioritize and complete tasks and projects while multitasking, exceptional organizational, verbal, and written communication skills, demonstrates the ability to work effectively in a team environment, active listener and relationship builder, MS Office programs (Word, PowerPoint, Excel)

Education and Experience :

• 2+ years of engineering experience
• 2+ years of manufacturing/process engineering
• Bachelor’s Degree in Mechanical/Industrial Engineering
• Proven track record of working in a fast-paced, high-impact position that requires high levels of attention to detail and follow through

Scorecard:

• Core Competencies - Process Development & Improvement, Quality Assurance, Problem-Solving Skills, Data Analysis, Collaboration, Communication, Technical Knowledge, Training & Mentorship, Adaptability, Detail , and Leadership.
• Position Mission - Drive continuous improvement in production processes, safety, and quality standards, ensuring efficiency and excellence across operations. By collaborating with cross-functional teams and implementing innovative solutions, this role supports the creation of high-quality products that uphold Storyteller Overland’s reputation for craftsmanship and reliability.
• Anticipated Outcome - Build & maintain optimized processes and quality systems that enhance production efficiency, ensure product excellence, and maintain a safe and reliable manufacturing environment, reinforcing Storyteller Overland’s reputation for innovation and craftsmanship.

Physical Demands:

The role of Quality & Process Engineer requires individuals to perform various physical tasks on a daily basis. Employees in this position should be prepared for the following physical demands:

• The ability to lift and carry objects weighing up to 50 pounds is essential. This includes the safe handling of materials, components, and finished products.
• This job may entail prolonged periods of standing and walking around the manufacturing floor.
• Precision and coordination are crucial for assembling intricate components and operating machinery. Employees must be capable of using hand and power tools with a steady hand.
• Quality Engineers may require reaching, stretching, and bending to access components, equipment, and workstations.
• The ability to stoop, kneel, or crouch is necessary for accessing low-lying work areas and performing assembly tasks close to the ground.
• Employees must have good visual acuity to inspect and ensure the quality of components and products. This may involve reading technical documents and operating machinery with precision.
• The role may require the ability to hear and respond to alarms, machinery sounds, and co-worker communication in a manufacturing environment.
• Depending on the task, employees may need to push or pull carts, materials, or equipment.
• For tasks involving computer work or documentation, employees may be required to sit for extended periods.
• In some cases, employees may be exposed to chemicals or substances used in the manufacturing process. Proper safety protocols and personal protective equipment (PPE) will be provided.

Candidates should be aware that the physical demands listed above are representative but not exhaustive. The role may require additional physical tasks not listed here. Accommodations will be made in compliance with applicable laws for individuals with disabilities.