Quality Manager (Mitsubishi Chemical Advanced Materials) at mitsubishichemicalgroup – Fort Wayne | Jobyssey

Company:

Mitsubishi Chemical Advanced Materials Inc.

Job Description:

Are you a quality-driven leader passionate about continuous improvement, customer satisfaction, and operational excellence? We are seeking an experienced Quality Manager to lead the Quality function at our Fort Wayne facility and drive a culture focused on compliance, accountability, and continuous improvement.

This role is responsible for managing the site Quality Management System, ensuring compliance with regulatory and customer requirements, leading quality improvement initiatives, and serving as the key quality contact for customers, audits, and cross-functional operations support.

What You’ll Do

Lead Quality Systems & Compliance

Lead and maintain the site Quality Management System (QMS) to ensure compliance with ISO 9001, ISO 13485, ISO 17025, and customer requirements
Serve as the primary contact for third-party audits and customer quality audits
Manage local audit programs including scheduling, training, reporting, and corrective action follow-up
Support compliance activities related to product standards and regulatory requirements

Drive Continuous Improvement

Establish and monitor quality KPIs, analyze trends, and report on overall system effectiveness
Lead root cause analysis, CAPA initiatives, and continuous improvement projects
Support deployment of Lean Six Sigma and continuous improvement methodologies across the site
Utilize data-driven decision-making tools to improve quality performance and operational efficiency

Lead Customer Quality Initiatives

Serve as the primary quality contact for customer concerns, audits, site visits, complaints, and returns
Ensure timely communication and resolution of customer quality issues
Collaborate cross-functionally to troubleshoot and resolve quality concerns
Support validation processes and customer notifications as required

Lead & Develop Teams

Manage and develop the Quality team including staffing, scheduling, training, coaching, and performance management
Promote quality awareness and provide training in auditing, quality systems, and problem-solving methodologies
Foster strong collaboration across departments to support plant and customer objectives
Lead selected Americas quality initiatives and projects requiring cross-functional influence and coordination

What We’re Looking For

Bachelor’s degree in Engineering, Business, or related field
3–10 years of quality management experience in a manufacturing environment
2–5 years of supervisory or team leadership experience
Strong knowledge of Quality Management Systems and ISO standards including ISO 9001 and ISO 13485
Experience with Root Cause Analysis, CAPA, SPC, Lean Six Sigma, and continuous improvement methodologies
ASQ certifications such as CQA, CQM, CQE, or Lead Auditor certifications preferred
Lean Six Sigma Black Belt certification preferred
Experience with eQMS platforms preferred
Strong communication, organizational, and problem-solving skills
Ability to influence cross-functional teams and manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office, MRP systems, and Minitab
Ability to travel up to 25%, including occasional international travel

Why Join Us

Lead quality initiatives in a dynamic manufacturing environment
Influence operational excellence and customer satisfaction across the organization
Opportunity to drive meaningful process improvements and quality system enhancements
Collaborate with cross-functional leadership teams across North America
Competitive compensation and comprehensive benefits package

The salary range for this position is $130,000-$145,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status

Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires Mitsubishi Chemical Advanced Materials Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights

Mitsubishi Chemical Advanced Materials Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information

As a Federal Contractor, Mitsubishi Chemical Advanced Materials Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.

Explore more jobs