Quality Engineer

Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.

What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

• Vacation and Personal Hours (after only 30 days!)

• Competitive Wages

• Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)

• 401k and Profit Sharing

• 10 Paid Holidays

• Flexible Schedules

• Casual Dress Code

• Wellness Programs and Incentives

• Steel Toe Reimbursement

• Employee Engagement Programs

• One-time Home Computer Reimbursement

• And more!

Job Sumamry:

Under the direction of the Quality Manager, the Quality Engineer will partner with Manufacturing Engineering, Product Engineering, Supply Chain and Production departments to drive continuous improvement of External and Internal Quality at Zero-Zone. The Quality Engineer is responsible for ensuring Zero Zone meets the needs of its customers by:

• Qualification, monitoring and control of external suppliers
• Driving a quality assurance mindset through quality at the source methodology
• Supporting process focused quality
• Developing, monitoring, and improving quality metrics for all internal and external suppliers and processes
• Participates in and/or leads Corrective Action Preventative Actions (CAPA’s) utilizing scientific thinking to implement countermeasures to drive quality improvements

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Organize, analyze, and present quality data leading to understanding of quality failures and opportunities
• Lead the internal CAPA process including Root Cause Analysis for internal and external quality failures
• Lead the SCAR process for supplier quality failures
• Identify and complete quality improvement projects leading to measurable results
• Utilize data-oriented methods to analyze supplier quality issues and drive improvements
• Develop good working relationships with suppliers
• Perform supplier assessments
• Perform field audits of cases and collects data on case performance and aesthetics
• Documents field findings including measurements, observations, and field interviews to drive quality improvements
• Act as a change agent for continually improved quality
• Facilitate cross-functional teams including Supply Chain, Production and Design Engineering to focus on critical issues related to (COQ) cost of quality
• Understand and utilize the business ERP System (IFS)

Requirements for Effective Performance:

• Bachelor’s degree with three or more years of direct quality related experience
• Experience with LEAN and Six Sigma
• Experience with SPC
• Experience acting as the primary communicator with all levels of the organization respective to production and process controls; corrective and preventive action (CAPA), customer complaints, risk management and product quality improvement
• ASQ Certified Quality Engineer preferred
• Domestic travel up to 50%

Skills/Abilities/Specifications:

• Scientific Thinking
• Risk Based Thinking

PHYSICAL & BEHAVIORAL:

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions:

• Regularly required to stand or walk; talk or hear; use hands to finger, handle, or feel objects, tools, or controls; and lift and/or move up to 25 pounds usually from the floor to waist level, up to 20 feet away
• Frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 75 pounds, usually from the floor to waist level, up to 20 feet away
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Requires the use of safety glasses and steel-toed safety shoes
• Zero Zone expects all employees to behave and communicate in a manner which will facilitate good relations with customers, clients, co-workers, and supervisors: maintaining a positive work atmosphere