Quality Engineer- TX

Job Description below:

Provide leadership and direction to the Quality department where applicable.

Support and strengthen the MUM Quality Management system and associated procedures and processes.

Manage the site’s ISO 9001 certification including internal and external audits.

Support supplier development and improvement initiatives in partnership with Purchasing.

Address customer quality concerns quickly and effectively.

Manage the site’s inspection program ensuring it meets the need of the business

Strategy and Development

Support the implementation of best practices within the quality department including vision, strategy, policies, processes, and procedures

Contribute to new business initiatives and projects by addressing quality related topics.

Foster a continual improvement mindset within the department.

Ensure a safe working environment within the department and correct unsafe behaviors when needed

Task Management

Assist in the creation and implementation of procedures and processes necessary to Quality Management System.

Review procedures and processes on a regular basis and make update recommendations to ensure that they continue to meet the needs of the company.

Respond to customer complaints and take action to identify, contain and correct issues. Lead others through root cause analysis tasks as needed.

Establish where necessary, and continually maintain quality documentation and ensure proper communication of changes.

Train applicable personnel in all aspects of the quality system and application of procedures.

Take part in internal process audits of the Quality Management System and act as lead auditor for the site.

Report against agreed quality metrics on a weekly basis and establish new or modify existing metrics to meet the needs of the business.

Regularly communicate with other departments and establish action plans for improving quality.

Attend plant communication walks and report quality related issues as needed.

Provide input for Management Review and Risk and Opportunity meetings as required by the Quality Management System.

Actively participate in continuous improvement initiatives and facilitate periodic review meetings

Undertake continuous training and development.

People Management (Where direct reports are present)

Manage, coach, and develop a high performing team that regularly meets agreed goals and objectives.

Ensure adequate resources are available to fulfill the goals of the department and recommend changes when needed.

Promote high standards through personal example and ensure each team member understands the requirements.

Ensure that quality personnel are adequately trained to perform their tasks safely and efficiently and maintain records of training.

Deliver annual performance reviews.

Relationship Management

Engage and work collaboratively with coworkers at all levels, customers and suppliers.

Develop and maintain strong relationships with stakeholders.

Collaborate with the management team sharing ideas for improvement and helping drive the business to achieve targets and goals. Active Listening – Giving full attention to what other people are saying, understand the points being made.

Education and Training Qualifications:

Bachelor’s degree in Engineering or related field preferred.

3+ years of manufacturing quality experience.

Experience in metal fabrication preferred.

Experience with ISO 9001 is preferred

Six Sigma/Lean Manufacturing skills

Advanced knowledge of Microsoft Office programs

Advanced knowledge of MUM internal systems

Strong mathematics skills

Strong critical thinking skills

Strong communication skills

Ability to multitask and prioritize work

Have a continual improvement mindset