The Quality Engineer is responsible for preventing defects, driving root-cause investigations, strengthening Titan’s quality management system, and improving process capability across PCB assembly and electromechanical build operations. This role works directly with Production Engineering, Operations, and the Quality Supervisor to eliminate recurring issues, tighten documentation, and ensure products meet all internal, customer, and AS9100 requirements.

Titan expects this role to be data-driven, floor-focused, and uncompromising in enforcing quality discipline. The Quality Engineer owns the analysis behind escapes, the rigor behind corrective actions, and the standards that prevent rework and customer issues.

Key Responsibilities

Root Cause, Corrective Action & Defect Prevention

• Lead 5-Why, Fishbone, and 8D analyses for internal and external defects.

• Drive corrective actions through full lifecycle: containment - root cause - fix - verification - sustainment.

• Eliminate chronic issues in SMT, AOI, reflow, selective solder, hand solder, mechanical assembly, and wiring.

• Partner with Process Engineering to validate improvements and confirm sustained defect reduction.

Quality Systems & AS9100 Compliance

• Maintain and improve procedures, forms, records, and controlled documents for AS9100/ISO9001.

• Support internal audits and prepare documentation for external and customer audits.

• Ensure calibration, traceability, and traveler documentation remain controlled and accurate.

• Maintain supplier quality documentation and support supplier CARs when needed.

Data Analysis & Reporting

• Own internal quality metrics: FPY, escapes, rework trends, defect Pareto, SPC data, and audit results.

• Provide weekly, monthly, and quarterly quality analysis to leadership—fact-based, no fluff.

• Identify top defect drivers and work cross-functionally to prevent recurrence.

Inspection Support & Quality Control

• Support inspection teams with defect classification, workmanship interpretation, and disposition decisions.

• Validate AOI programming logic and work with engineers to reduce false calls and misses.

• Ensure proper acceptance criteria per IPC-A-610, J-STD-001, and Titan/customer-specific requirements.

NPI Quality & Documentation

• Review all NPI packages for clarity, accuracy, and proper quality controls before release.

• Verify BOM accuracy, AVL compliance, drawings, torque specs, functional test steps, inspection steps, and documentation completeness.

• Support First Article builds and ensure issues are correctly captured and resolved.

Customer Quality Support

• Support customer returns (RMA) with timely root-cause analysis and clear, professional documentation.

• Participate in customer visits, audits, and quality reviews as required.