Quality Assurance Technician

Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.

We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.

We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Arrow Off Road Stratford was established 100 years ago, developing our people has been a core function and commitment of our business. Our culture is built on safety, integrity, and a commitment to partnering with our customers. We offer our people a commitment to quality and continuous improvement, and the opportunity to implement innovative ideas.

At our Stratford Facility, we fabricate and assemble components for heavy truck, defense, and off-road equipment companies. We feature fitting and welding, metal forming, saw cutting, painting, and assembly departments and manufacture everything from small components to large structures, sheet metal to heavy plate.

Compensation Range: $27.65 up to $33.75 hourly

Position Summary: Reporting to the Quality Manager, the incumbent is responsible for performing a range of quality assurance duties within this ISO registered company. This position is responsible for the quality systems, testing, and performance standards of the plant and ensuring customer specifications are met at each level of production. The incumbent will be responsible for developing inspection and test plans together with the promotion of and compliance with industry safety standards.

Primary Responsibilities:

• Coordinate and develop new product integration, including gauging, ITP, and first article inspection.
• Ability to run a CMM in both manual and auto mode.
• Ability to program CMM for PCDMIS
• Conduct initial qualification testing of manufactured/machined products during preproduction and prototype stages.
• Perform product audits as applicable.
• Assist in setup, provide required gauging, and conduct First Off Inspections.
• Implement and maintain quality systems, taking into account customer requirements while monitoring the quality levels of products for the facility.
• Provide technical support for Machined, welded, and assembled products.
• Prepare and issue inspection test plans, employ preventative measures as required.
• Conduct training for new processes, personnel, and equipment.
• Participate in solving quality problems, including supplier, internal, and customer.
• Process Engineering Change Notices where appropriate.
• Ensure necessary quality-related tools and procedures are available, controlled, and used correctly and efficiently
• Assist in conducting inspection and testing of finished products, raw materials, and subcontracted intermediate products
• Ensure the orderliness, cleanliness and efficiency of the Quality Department.
• Ensure that SPC charts are being completed where required.

Educational Requirements:

• Degree or diploma in Quality Technician, Engineering Technician or equivalent experience
• Certified Quality Technician (CQT) from ASQ or equivalent certification. (preferred)
• Training in Six Sigma, Lean Manufacturing, or other quality methodologies.

Required Skills & Expertise:

• 3-5 years’ experience in quality management, product testing or inspection.
• Must be familiar with customer ISO and 8D, PPAP, first article inspection, SPC, and data entry tools.
• Must have a working knowledge of CMM programming, Geometric Dimensioning and Tolerancing (GD&T), and be able to read blueprints.
• Must be proficient in the use of computers in the analysis of data.
• Must be capable of putting together and giving presentations within the company as well as to customers when required.
• Must possess a working knowledge of manufacturing process control.

Equipment/ Tools/ Technology Used:

• Proficiency in CMM programming and operation (PC-DMIS, Calypso, or equivalent software).
• Proficiency in using hand tools for precision measurement (calipers, micrometers, etc.)

Working Conditions:

• Work is performed in a manufacturing and quality lab environment.
• May involve exposure to machinery, noise, and occasional lifting of parts or equipment.
• Personal protective equipment (PPE) may be required.

What We Offer – Your Benefits Package

At Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.

Health & Wellness

• Health, dental, and vision coverage from day one!
• Virtual healthcare with Lumino Health
• Employee and Family Assistance Program (Homewood Health)
• Fitness membership discount
• Work boots and prescription safety glasses program

Financial Benefits

• Automatic Enrollment in Company-Paid Deferred Profit Sharing
• RRSP Match Program
• Life and travel insurance for you and your family
• Profit Sharing
• Employee Discount Program

Time Off & Culture

• Three weeks vacation days to start
• Regular company events and team activities
• Supportive, inclusive workplace culture

Career Growth

• Tuition reimbursement for job-related education and training

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Candidates please note, we do not use AI for application screening.

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