Quality Assurance Supervisor

PRIMARY FUNCTION: The QA Supervisor- Fresh supervises the day to day activities of the Quality Assurance department personnel for the location engaged in the slaughter and disassembly of poultry to ensure all procedures are followed in compliance with Company policies (i.e. HACCP, SSOPs, GMPs, etc.) and Federal and State regulations (i.e. USDA, OSHA, etc.) while achieving the highest level of productivity and maintaining customer specifications and satisfaction.

RESPONSIBILITIES AND TASKS:
• Manage day to day activities of the QA department by establishing procedures and adjusting as necessary to meet production schedules, increase efficiencies, provide accurate & timely feedback on process & product performance and meet or exceed budget objectives
• Deploy and rotate personnel in the most effective manner to optimize department performance by managing quality assurance & food safety checks, validating quality checks against production & customer specifications & managing products placed on hold
• Ensure daily reporting is accurately completed and recorded as required (i.e. departmental reports, attendance/staffing, NR reporting, etc.)
• Identify and communicate opportunities for process improvement (complaint investigation and resolution, waste reduction, product quality, safety, etc.) and/or reduce/eliminate repeat deficiencies (i.e. hold product, accidents, downtime, etc.)
• Lead or participate in the planning and implementation of process improvements, monitor improvement metrics and respond to unfavorable trends
• Partner with Operations to ensure a food safe and sanitary environment following all specifications and USDA requirements
• Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement
• Administer performance improvement plans and disciplinary actions on a fair and consistent basis
• Follow and promote all safety initiatives, (i.e. wear and ensure others wear appropriate PPE in area where mandatory) helping to maintain a zero accident culture
• Work corroboratively with other departments/shifts ensuring departmental or location goals are met or exceeded
• Learn, understand and adhere to current Union negotiated contract if applicable
• Perform additional duties as assigned

SUPERVISOR RESPONSIBILITIES:
• This role is a Leader of People role with required competencies: Sizing up People, Delegation, Planning, Customer Focus and Conflict Management

EDUCATION and CERTIFICATIONS:
• Bachelors’ degree in Science or Agricultural related field is required
o A combination of education and experience may be substituted for degree
• HACCP certification preferred

EXPERIENCE AND SKILLS:
• Minimum one (1) years’ experience within a manufacturing setting; three (3) years’ experience in food manufacturing or poultry industry preferred
• Demonstrated one (1) years’ leadership experience including knowledge of timekeeping requirements, policy adherence, conflict resolution and the ability to resolve issues efficiently and effectively; three (3) years’ experience preferred
• Working knowledge of poultry processing, food safety regulations, OSHA guidelines, GMP and HACCP.
• Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred
• Strong attention to detail, organizational skills with the ability to prioritize and manage multiple projects
• Proficient computer and math skills
• Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment

SAFETY REQUIREMENTS:
• Follow and ensure others follow departmental and company safety policies and programs
• Wear required protective equipment in all areas where mandatory

PHYSICAL REQUIREMENTS:
• Ability to work non-standard or extended shifts including nights, weekends, and/or holidays as needed
• Ability to be exposed to noise (>85 decibels), CO2, and moving production
• Ability to move about throughout shift
• May be exposed to heat (99ºF, 37ºC) and cold (45ºF, 4ºC)
• Exposure to wet and/or dusty environment
• Work around live and/or raw animal odors

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.