Quality Assurance Supervisor

Sunny Sky Products prides itself on our commitment and dedication to creating, manufacturing and delivering top quality products in the beverage industry. We have generated an extensive product portfolio that includes frozen dispensed beverages, cold dispensed, hot dispensed and beverage enhancers.

The Quality Assurance Supervisor is responsible for overseeing daily quality, food safety, and sanitation operations in a beverage manufacturing facility producing high-acid, acidified, preserved, and thermally processed beverages for food service customers. This role ensures compliance with FDA regulations, HACCP, and GFSI standards, manages SAP-based QA release activities, oversees sanitation and janitorial services, manages customer complaints, and ensures that only approved suppliers are used for materials and services.

Major Job Functions

This description is general in nature – the duties listed include – but are not inclusive of:

• Supervise daily QA activities to ensure compliance with food safety, quality, and regulatory requirements
• Ensure compliance with FDA regulations applicable to:
  – High-acid beverages
  – Acidified foods (21 CFR Part 114)
  – Preserved and thermally processed beverages
• Verify critical control points, process controls, and monitoring for thermal processing and preservation
• Ensure adherence to HACCP, GMPs, SSOPs, and prerequisite programs
• Conduct routine GMP, sanitation, and food safety inspections
• Support FDA inspections, customer audits, and third-party audits (FSSC 22000, SQF, BRCGS)
• Perform and supervise QA lot releases, holds, and dispositions in SAP
• Ensure accurate documentation of finished product releases and nonconformances
• Investigate deviations, holds, and out-of-spec results and document corrective actions
• Maintain audit-ready quality records and electronic documentation
• Manage customer complaints related to food service products
• Lead investigations into quality, safety, or service-related complaints
• Coordinate root cause analysis and corrective/preventive actions
• Communicate findings and corrective actions to internal teams and customers as required
• Monitor complaint trends and implement continuous improvement initiatives
• Supervise, train, and coach QA technicians, sanitation staff, and contractors
• Promote a strong food safety culture across all shifts
• Participate in employee training, evaluations, and disciplinary actions
• Lead root cause analysis and continuous improvement initiatives
• Verify supplier compliance with food safety and quality requirements
• Maintain approved supplier lists and documentation
• Support supplier audits, evaluations, and corrective actions

Qualifications and Education

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (or equivalent experience)
• 3–5 years of QA or food safety experience in beverage or food manufacturing
• Experience with thermally processed, preserved, acidified, and high-acid beverages preferred
• Strong knowledge of FDA food regulations and HACCP
• Experience with SAP QA release systems
• Familiarity with GFSI standards (FSSC 22000, SQF, BRCGS)
• Experience managing sanitation teams and contractors
• Strong communication and organizational skills
• Ability to work cross-functionally with production, maintenance, and supply chain
• Flexible to support multiple shifts and audits

Benefits

• Medical, Dental & Vision Coverage
• Life Insurance
• 10 Paid Holidays
• PTO - Vacation Time or sick time
• 401K Program and Company Match up to 3.5%
• Company STD & LTD (Short term & Long-term disability)

Key Responsibilities:

• Supervise daily QA activities for food safety, quality, and regulatory compliance

• Ensure adherence to FDA regulations (high-acid beverages, acidified foods 21 CFR Part 114, preserved/thermally processed beverages)

• Monitor critical control points, process controls, and thermal processing

• Maintain HACCP, GMPs, SSOPs, and prerequisite programs

• Conduct routine GMP, sanitation, and food safety inspections

• Support FDA inspections, customer audits, and third-party audits (FSSC 22000, SQF, BRCGS)

• Oversee QA lot releases, holds, dispositions, and documentation in SAP

• Investigate deviations, out-of-spec results, and manage corrective actions

• Handle customer complaints, lead root cause analysis, and implement continuous improvement

• Supervise, train, and coach QA technicians, sanitation staff, and contractors

• Maintain approved supplier lists and ensure supplier compliance

Qualifications:

• Bachelor’s in Food Science, Microbiology, Chemistry, or related field (or equivalent experience)

• 3–5 years QA/food safety experience in beverage/food manufacturing

• Experience with high-acid, preserved, and thermally processed beverages preferred

• Knowledge of FDA regulations, HACCP, and GFSI standards

• Experience with SAP QA release systems and managing sanitation teams

• Strong communication, organizational skills, and cross-functional collaboration

• Flexible to support multiple shifts and audits

For more information about our company please visit our website at www.sunnyskyproducts.com

Sunny Sky Products is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.