Quality Assurance Supervisor (Optical Lab)

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The major functions of this position is:

To ensure all Maui Jim Rx product is manufactured to the highest of quality standards, exceeding customer expectations.

Salary Range: $56,000 to $65,000
Shift: Monday through Thursday (3:00 PM to 11:30 PM)

Essential Duties:

• To continually seek improvement in every aspect of the position and departmental functions. Identify and solve problems, recommend and implement process improvements

• Monitor the workflow through the Rx QA department including Final Inspection and RX Production Coordinator, as well as the productivity of each task. Supervise resources to achieve consistency and maximum quality.

• Track and monitor the attendance of the Rx QA staff including vacations, over-time, and absences. Verify attendance is accurately documented.

• Complete annual performance reviews and goal setting within team. Assist in growth and development of team.

• Manage employee issues including hiring, corrective actions, maintaining department standards and Company policies.

• Follow lab guidelines for ANSI standards and Maui Jim quality control guidelines to ensure that all Rx jobs meet the criteria before shipping.

• Train Rx QA team to follow guidelines and proper reporting procedures to address issues and to achieve goals.

• Work with all lab supervisors to correct quality control issues that occur and resolve issues in a timely manner.

• Troubleshoot and research redoes issues to identify areas of concern for Lab, warranty and Dr redos.

• Maintain adherence to all company policies, safety standards, and good housekeeping practices.

• Evaluate redo & breakage data to communicate areas of improvement.

• Work with Supervisor, Rx Customer Care to evaluate and communicate redo issues. Document in the order and provide appropriate codes for reference.

• Work with Rx Inspector to evaluate Dr., warranty and Lab redos to provide critical feedback and process improvements.

• Set up International RX processes and procedures.

• Work with each international offices to understand the proper reporting and return of redo jobs.

• Utilizes problem solving skills, teamwork building strategies, process control, and continuous process improvement tools to meet or exceed the departments key operating performance indicators.

• Facilitates meetings with each shift and department at regular scheduled intervals. Communicates the department goals and objectives, successes, process problems, and any preventive actions that need to be taken, etc.

• You are required to perform all other duties as requested or required.

Desired Qualifications:

As a guide, indicated below is the preferred education and experience for this position:

• Three plus years leadership experience in a fast-paced Rx lab-manufacturing environment. Excellent supervisory and QC skills.

• Optical/Optician experience

Listed below are the particular skills preferred for this position:

• Ability to lead a team.

• Thorough understanding of optics and lens manufacturing.

• Ability to work independently.

• Dependable, responsible, high integrity.

• Excellent verbal and written communication skills. Must display courtesy and tact in handling employees.

• Must demonstrate good teaching and mentoring/coaching skills.

• Must demonstrate good problem solving skills.

• Must have the ability to work in an organized fashion and meet deadlines. Good planning/scheduling/coordinating skills necessary.

• Microcomputer experience.

• Ability to identify cost savings opportunities.

• Mechanically inclined.

Work Shift:

2nd Shift (United States of America)

Special Language Requirement (If Applicable):

Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.

Benefits Included:

• Low Insurance Premiums on Medical, Dental, and Vision

• Flexible Spending Accounts

• Health Savings Accounts (with Company Match)

• Short Term and Long-Term Disability

• Voluntary Critical Illness, and Accident Coverages

• Tuition Reimbursement

• Paid Paternity and Maternity Leave

• Paid Time Off

• Paid Holidays

• Company Paid Life AD&D Insurance

• Voluntary Life & AD&D Insurance

• 401K Match

• Paid Bereavement

• Employee Assistance Program

The benefits listed above apply to U.S. roles and may vary by state or country.

Compensation and benefits are determined based on several factors, including job level, market location, job-related knowledge and skills, individual performance, and experience. All plans are subject to eligibility requirements.