Quality Assurance Specialist

Pay Range: $27.00hr - $28.00hr Job Overview: The Project Management Office is seeking a Computer Support Specialist to perform Quality Assurance testing. Responsibilities: Developing test plans. Writing detailed test cases based on project requirements. Performing manual testing of applications. Identifying and documenting bugs in the Jira environment. Validating fixes by retesting identified bugs. Designing and executing manual and automated test plans for new features and releases. Building and maintaining a regression test suite to catch issues before they reach production. Performing exploratory testing to catch edge cases automated tests may miss. Partnering with engineers early in the development process to define acceptance criteria and testable requirements. Tracking, prioritizing, and reporting on defects to ensure timely resolution. Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time. Qualifications: Proof of eligibility to work in NYS. 3+ years of experience using Jira for test management or bug tracking. 5+ years of experience performing unit, integration, UAT, regression, and system testing. 2+ years of experience performing QA testing on Agile projects. 5+ years of experience writing test scripts. Strong verbal and written communication skills. Ability to pay attention to detail. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.