Quality Assurance Specialist

Quality Assurance Specialist

C² Technologies seeks a Quality Assurance Specialist to ensure the overall quality of products and materials. The role involves ensuring that products meet usability standards, function properly across delivery platforms, and comply with government policies regarding PII and accessibility. This is an onsite or hybrid position.

Summary:
The Quality Assurance Specialist will be responsible for reviewing and testing training products, maintaining records of product versions, and ensuring that products meet quality and usability standards across all platforms.

Responsibilities:

• Test products for functionality and usability across platforms.

• Ensure compliance with Section 508 and PII handling standards.

• Work with design teams to address usability and functionality issues early in development.

• Maintain records and document product versions and changes.

Required Education, Experience, and Skills:

• Bachelor’s degree in Journalism, English, Communications, or related field.

• 2 years of related experience.

• Demonstrated experience in testing training products for functionality and usability.

• Proficiency in copyediting, proofreading, and applying style guides.

Preferred Education, Experience, and Skills:

• Experience with SCORM and learning management systems.

• Familiarity with Section 508 accessibility guidelines.

• Experience working with change and version control systems.

Tools & Software:

• Testing tools and software for usability and functionality.

• Content management and learning management systems (LMS).

Knowledge & Skills:

• Knowledge of accessibility standards and usability best practices.

• Ability to work with cross-functional teams to resolve issues.

• Strong attention to detail and ability to meet deadlines.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Base Salary Range: $50,000 – $100,000 / year. Our salary ranges are determined by role, level, and structural alignment. Individual pay is influenced by several factors, including the candidate's work location, relevant experience, skillset, and contract constraints.

Benefits: At C2 Technologies, we support our team with a comprehensive benefits package designed to enhance your overall well-being. We offer comprehensive medical, dental, and vision insurance options; 401(k) retirement plan with company match and Paid Annual Leave (PAL), 11 paid federal holidays and other paid leave programs. We also offer employer paid life insurance, supplemental insurances for accident, critical illness and hospital care, short-term/long-term disability coverage, and an Employee Assistance Program (EAP).

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.

C² Technologies, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, marital status, national origin, age, veteran status, disability, or any other class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.