Quality Assurance (QA) Technician

Position: QA Technician (Nights)

Work Schedule: 7:00pm - 7:00am on a 2-2-3 rotation

Benefits:
Medical, Dental, Vision, Life, Short-Term/Long-Term Disability Insurance effective 30 days after first full month
401(k) Match
7 Paid Holidays, 3 Floating Holidays for use at employee’s discretion
Immediate eligibility for holiday and vacation pay
Work-Life Balance
Climate-Controlled and cleanest work environment in Morristown
Education Reimbursement
Fitness Reimbursement
Employee Product Giveaways
Referral Program
Associate discount programs
Overtime available

POSITION SUMMARY: The Quality Assurance Technician provides support for production, purchasing, product development, project managers, and customers to ensure that all applicable regulations and customer expectations are met in the production process.

ESSENTIAL ACCOUNTABILITIES:

• Provide daily support to all manufacturing cells and internal customers for Quality related issues and concerns.
• Perform the first piece inspection process for all finished goods.
• Investigate non-conforming material; write investigation and non-conformance reports. Update NCM raw materials and finished product disposition.
• Perform quality inspection on new products to ensure finished goods comply with required specifications.
• May make decisions on NCM bracketing for a product to be placed on hold or released for sale.
• Perform weekly cGMP audits of Operations, Chem Mix, and Central Accumulation Area.
• Assist with customer returns and process credit orders as needed.
• Assist with supplier complaint process.
• Work on special projects as assigned by the QA Manager or QA Supervisor.
• Provide OJT for new hires in the absence of a QA Tech II.
• Supports Operations with DHR inquiries and corrections, as needed.
• Sample/Inspect all applicable incoming raw materials. Perform testing as needed.
• Monitor and maintain solution and finished product retain samples, ensure annual inspections are completed.
• Manage QA Hold/Quarantine area.
• Obtain environmental samples as needed.
• Demonstrate commitment to the company’s RRITE Values of Renew, Respect, Integrity, Teamwork, and Excellence.
• Associates have a direct and important role in ensuring that all work is performed in a safe manner. Effectiveness in carrying out this responsibility is part of each associate’s essential accountabilities.
• Contribute to a cooperative working effort by demonstrating a willingness to perform other job-related work, as needed or requested.
• This position is designated as Safety-Sensitive (A safety-sensitive position is one in which the associate’s inability or impaired ability to perform their job-related tasks could result in a direct threat to the associate’s safety or the safety of others).

QUALIFICATION REQUIREMENTS: (To perform this job successfully, an individual must be able to perform each of the essential accountabilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

• High School Diploma/GED required, plus a minimum of 1-3 years’ experience in Quality, Laboratory, or a Manufacturing setting
• STEM-related degree preferred
• FDA experience highly desired
• Working knowledge of Microsoft tools (Word, Excel, PowerPoint) required.
• Strong problem-solving skills.
• Ability to communicate across all levels of the organization.
• Ability to work in a fast-paced, high-pressure environment with limited supervision is a plus.
• Work prioritizing is essential for success.
• Ability to make sound decisions and influence others.

PHYSICAL AND MENTAL REQUIREMENTS: (The physical demands described here are representatives of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Must be able to communicate face-to-face and over the phone
• Occasional lifting up to 50 lbs.
• Frequent standing/walking. Occasional sitting, bending, twisting, kneeling, climbing, pushing/pulling, reaching.
• Repetitive hand and foot movement.
• Work environment includes occasional noise >85db, hot and cold temperatures.
• Requires ability to read, write, calculate, and analyze.
• Requires good visual acuity with depth perception and color vision.

WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Production and office environment

FLSA Status: Non-Exempt

Grade: 07