Quality Assurance Manager

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

OUR BENEFITS

• Family Friendly Workplace Certified company with Competitive Remuneration + Bonus + Medical Insurance.
• Relocation Assistance on offer if you fancy a move to the region.
• Role can be based either in Benalla or Mulwala sites.
• ThalesFlex – Hybrid work environment.
• Fitness Passport Discount + Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance).
• Modernised Paid Parental Leave.
• Veterans Leave.
• Personal & professional training development opportunities.

OUR TEAM

As part of the Australia Munition business (AM) at our cutting-edge facilities in Benalla and Mulwala, we produce world-class propellants, explosives, and munitions for both defence and commercial applications. With ongoing investment in research and development, we remain at the forefront of the industry, providing an exciting environment for technical growth and innovation.

YOUR ROLE:

Reporting to the Head of Quality – Australian Munitions the Quality Assurance Manager role is responsible to be a trusted advisor to stakeholders by providing independent Quality Assurance, an accurate view of performance, championing customer satisfaction and reducing quality risks across the role scope. Ensure adoption of the Quality Policy and Management System, tailoring to meet customer needs and appropriately balance efficiency, competitiveness drivers and compliance obligations. Support building the Quality Capabilities, Competencies and Continuous Improvement Culture, both within the QCS team and across the businesses, whilst ensuring retention of ISO9001 certification.

Working at our Benalla site, on Pangerang and Yorta Yorta Land, your exciting new career opportunity will see you:

• Promoting the Quality direction, influencing culture and leadership mindsets within role scope.
• Assuring products and services meet customer quality expectations and projects follow management
• system processes.
• Ensuring key Bids meet minimum process expectations and submissions include appropriate quality
• needs so Projects are viable.
• Ensuring the Quality Advice is completed objectively without bias and without surprise to stakeholders.
• Promoting a Quality Culture within the role scope, partnering to drive preventive action and the elimination of waste – uplifting ‘Right First Time’ performance and reducing the Cost of Non-Quality (CoNQ).
• Ensuring the management system is effective within the role scope areas and applied to retain applicable Quality certification e.g. ISO9001 and AS9110.
• Supporting an effective management review process to underpin the Quality Policy and continuously improve the management system effectiveness.

YOUR EXPERIENCE:

• Tertiary qualifications in an engineering or related technical discipline.
• Experience in quality management, preferably in a systems engineering/industrial organisation.
• Proven experience of engaging and influencing stakeholders – Ability to shape mindsets & culture.
• Minimum 5 years in a similar Quality or Program Management related role, preferably in a systems engineering/industrial organisation.
• Experience in Quality Assurance throughout the life cycle of bids, projects and product and correct process tailoring is applied to Bids and Projects.
• A good understanding of process improvement principles and methodologies – ideally including Lean and Business Excellence - Lean Six Sigma Green Belt qualifications is desirable.
• Detailed knowledge of the requirements of ISO 9001 with demonstrated ability to translate into language that resonates with stakeholders.

WE ENCOURAGE YOU TO APPLY:

After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.

As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. To learn more about clearances please visit

#LI-NK1 #LI-Onsite

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.